U.S. Bank, Kingman Branch

Name:U.S. Bank, Kingman Branch
Full Service Brick and Mortar Office
Review:599 client reviews
Location:3240 Stockton Hill Rd
Kingman, AZ 86409

Mohave County
Office Hours:Mon: 8:30 am to 5:30 pm
Tue: 8:30 am to 5:30 pm
Wed: 8:30 am to 5:30 pm
Thur: 8:30 am to 5:30 pm
Fri: 8:30 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Sun: Closed
Branch Deposit:$48,229,000
FDIC Cert:#6548

The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3117, view all, view on map
Total Assets:$367,103,430,000
Total Deposits:$270,081,137,000
Total Equity Capital:$40,093,416,000
Total Domestic Office Deposits:$247,720,025,000
Net Income:$1,279,165,000
Quarterly Net Income:$1,279,165,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%

Client Review

599 client reviews of U.S. Bank scored 2.5 out of 5.

U.S. BANK - Kingman AZ
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 61857, Jan. 13, 2014

January 13 2014

U.S. Bank, Kingman Branch at 3240 Stockton Hill Rd Kingman, Arizona
Highly unprofessional, incompetent and inefficient service levels for a bank.

Employee ' ASHLEY ' pretends she's the U.S. BANK manager, it took her not once, not twice, but THREE times to get a simple bank transaction i.e., BANK CERTIFIED CHECK correct.

I handed U.S. BANK teller named  ' Ashley ' my Business & Professional License RENEWAL  documents right in front of her face, with my correct name, address, business license number, not only did she MISSPELL my name, got the business license number etc., wrong ' ERIC ' then manager of this U.S. BANK branch location had to destroy all 3 BANK CERTIFIED CHECKS and redo such a simple banking transaction.

' Ashley '  etiquette, demeanor is slovenly, wreckless to say the least. Very poor management at this location. You would think this was a Bank teller school such a disgrace.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Kingman Branch at Kingman, AZ
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1 comment. Add a comment

by Tanya 2014-01-15 14:01:21
The worst bank even. Employees are not knowledgeable and don't even know their products. I had question about line of credit and their manager told me absolutely wrong information without even checking it first.

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