U.S. Bank, INTERSTATE AND GOING BRANCH
|
957 client reviews
| |
| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Unbelievable!
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by NancyGirl, Aug. 24, 2012
What is going on with US Bank??? Just found out today that they have hired a company Phillips & Cohen (a known debt collection company) to "service my account." In view of my history of on-time payments, I was curious to find out why? My US Bank manager had no answer. You are a great customer and we value your business. Makes me wonder if this is a tactic to get good customers to pay off loans to inject needed cash into this business. Poor communcations at the very least since the bank manager didn't have a clue as to why this was happening.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Interstate And Going Branch at Portland, OR
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Time Other Servicesby NancyGirl, Aug. 24, 2012
What is going on with US Bank??? Just found out today that they have hired a company Phillips & Cohen (a known debt collection company) to "service my account." In view of my history of on-time payments, I was curious to find out why? My US Bank manager had no answer. You are a great customer and we value your business. Makes me wonder if this is a tactic to get good customers to pay off loans to inject needed cash into this business. Poor communcations at the very least since the bank manager didn't have a clue as to why this was happening.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Interstate And Going Branch at Portland, OR
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Long Ignored customer followup
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by IOwnMyHome, Dec. 13, 2011
Well I finally closed my account today,"Hopefully". The manger who asked why I was closing my account I answered with a false reason due to I don't want to insult the guy to his face.He says to me ,"Oh your right down the street from here?" If he had any customer service skills he would have known I have been a customer of this branch for the past 12YEARS! The he says, Oh doesn't Dan work there too? Nope that's person who woks locally at another business similar to mine. Way to know your customer! Strike three coming up. As he lays down the remaining balance from my account in front of me he mispronounces my name for the last and final time. I can't believe they keep people like this working for them. He's in charge of your money! Good job at being a waste of space. Avoid this branch at all costs or you will be sorry. Advantis credit union rules!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Interstate And Going Branch at Portland, OR
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby IOwnMyHome, Dec. 13, 2011
Well I finally closed my account today,"Hopefully". The manger who asked why I was closing my account I answered with a false reason due to I don't want to insult the guy to his face.He says to me ,"Oh your right down the street from here?" If he had any customer service skills he would have known I have been a customer of this branch for the past 12YEARS! The he says, Oh doesn't Dan work there too? Nope that's person who woks locally at another business similar to mine. Way to know your customer! Strike three coming up. As he lays down the remaining balance from my account in front of me he mispronounces my name for the last and final time. I can't believe they keep people like this working for them. He's in charge of your money! Good job at being a waste of space. Avoid this branch at all costs or you will be sorry. Advantis credit union rules!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Interstate And Going Branch at Portland, OR
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
LONG IGNORED CUSTOMER
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by IOwnMyHome, Dec. 08, 2011
I have been a customer of this branch for 12 plus years. As a local business owner you would expect management to have answers to questions. They might even call you back (like they said they would) but they don't. I don't want some giant cheesy "HELLO!" from each and every teller behind the bullet proof glass, it is so obvious that this is policy and does come off as disingenuous. Skip the "Hello!" and give me basic good service without having to go back and forth with my statement asking what is this fee,what is that fee? How about the tellers have a bit more knowledge and be able to help you instead of a big smile masking stupidity? I would have left years ago if not for the convenience,it is just not worth it any longer ,the suffering must end. I can't even close my account without two or more trips. This place is painful on the brain. Advantis credit union had paid me almost a dollar in the first few weeks with them where with U.S. Bank I might see 40 cents all year. It's not much money but at least you get something for letting them use your money. I don't care about "Occupy" either. This bank just SUCKS !!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Interstate And Going Branch at Portland, OR
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby IOwnMyHome, Dec. 08, 2011
I have been a customer of this branch for 12 plus years. As a local business owner you would expect management to have answers to questions. They might even call you back (like they said they would) but they don't. I don't want some giant cheesy "HELLO!" from each and every teller behind the bullet proof glass, it is so obvious that this is policy and does come off as disingenuous. Skip the "Hello!" and give me basic good service without having to go back and forth with my statement asking what is this fee,what is that fee? How about the tellers have a bit more knowledge and be able to help you instead of a big smile masking stupidity? I would have left years ago if not for the convenience,it is just not worth it any longer ,the suffering must end. I can't even close my account without two or more trips. This place is painful on the brain. Advantis credit union had paid me almost a dollar in the first few weeks with them where with U.S. Bank I might see 40 cents all year. It's not much money but at least you get something for letting them use your money. I don't care about "Occupy" either. This bank just SUCKS !!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Interstate And Going Branch at Portland, OR
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Bank of England, ENG LENDING (0.4 miles)
Limited Service Loan Production Office
4018 N Mississippi Ave Ste B
Portland, OR 97227
Limited Service Loan Production Office
4018 N Mississippi Ave Ste B
Portland, OR 97227
JPMorgan Chase Bank, Fremont and Williams Branch (0.9 miles)
Full Service Brick and Mortar Office
3410 N. Williams Ave
Portland, OR 97227
Full Service Brick and Mortar Office
3410 N. Williams Ave
Portland, OR 97227
U.S. Bank, MARTIN LUTHER KING, JR. BLVD. BRANCH (1.1 miles)
Full Service Brick and Mortar Office
5505 Ne Martin Luther King Jr Blvd
Portland, OR 97211
Full Service Brick and Mortar Office
5505 Ne Martin Luther King Jr Blvd
Portland, OR 97211
Wells Fargo Bank, WALNUT PARK BRANCH (1.2 miles)
Full Service Brick and Mortar Office
5730 Ne Mlk
Portland, OR 97211
Full Service Brick and Mortar Office
5730 Ne Mlk
Portland, OR 97211
JPMorgan Chase Bank, BURRAGE AND LOMBARD FINANLCTR BRANCH (1.6 miles)
Full Service Brick and Mortar Office
2714 N Lombard St
Portland, OR 97217
Full Service Brick and Mortar Office
2714 N Lombard St
Portland, OR 97217