Home > Washington Banks > Spokane Banks > U.S. Bank Spokane > U.S. Bank, Indian Trail & Barnes Albertsons Bra
U.S. Bank, Indian Trail & Barnes Albertsons Bra
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599 client reviews
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| Name: | U.S. Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1863-07-13 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | U.S. Bancorp |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3117, view all, view on map |
| Website: | http://www.usbank.com |
| Total Assets: | $367,103,430,000 |
| Total Deposits: | $270,081,137,000 |
| Total Equity Capital: | $40,093,416,000 |
| Total Domestic Office Deposits: | $247,720,025,000 |
| Net Income: | $1,279,165,000 |
| Quarterly Net Income: | $1,279,165,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
599 client reviews of U.S. Bank scored 2.5 out of 5.
Unprofessional and customer service greatly lacking
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HarryBalsagne, Jul. 25, 2014
I recently visited our only full service bank in town with hopes of opening a new account and transferring my funds from a competing bank to one that is closer to my home. Despite having well over $50000.00 to deposit I was questioned about many things that were not only irrelevant to opening a new account but also almost felt as if I was just a bother to her busy day.I have dealt with many of the tellers at this bank in the past and never had any problems until I was introduced to Mel Huber to open a new account. She was short and rude and even had the nerve to ask why I had so much money? None of her business, and thanks to her lack of customer service skills I will never consider using US Bank again.So much for conveinence of having a local bank but I don't need attitude from someone whom makes a living with others money.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Colfax Branch at Colfax, CA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HarryBalsagne, Jul. 25, 2014
I recently visited our only full service bank in town with hopes of opening a new account and transferring my funds from a competing bank to one that is closer to my home. Despite having well over $50000.00 to deposit I was questioned about many things that were not only irrelevant to opening a new account but also almost felt as if I was just a bother to her busy day.I have dealt with many of the tellers at this bank in the past and never had any problems until I was introduced to Mel Huber to open a new account. She was short and rude and even had the nerve to ask why I had so much money? None of her business, and thanks to her lack of customer service skills I will never consider using US Bank again.So much for conveinence of having a local bank but I don't need attitude from someone whom makes a living with others money.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Colfax Branch at Colfax, CA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Misinformed and not well-trained
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jw1959, Jul. 21, 2014
I called to find out about making a payment towards the principal of my loan and I had a few other questions too. The receptionist took forever to transfer me (and I could hear the phone constantly being knocked into) and then the banker I spoke with could not do the simple calculations to figure saved interest vs penalty, etc... She also didn't know how to accept automatic payments from an outside source, bank doesn't allow more than one payment towards loan a month unless from a US bank acct., penalty for paying off early, and we were under the assumption the loan was for three years and actually it was for five. Furthermore, she had to ask someone else a lot of questions and call me back. As soon as possible, we are moving all of our accts.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Taylorville Branch at Taylorville, IL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jw1959, Jul. 21, 2014
I called to find out about making a payment towards the principal of my loan and I had a few other questions too. The receptionist took forever to transfer me (and I could hear the phone constantly being knocked into) and then the banker I spoke with could not do the simple calculations to figure saved interest vs penalty, etc... She also didn't know how to accept automatic payments from an outside source, bank doesn't allow more than one payment towards loan a month unless from a US bank acct., penalty for paying off early, and we were under the assumption the loan was for three years and actually it was for five. Furthermore, she had to ask someone else a lot of questions and call me back. As soon as possible, we are moving all of our accts.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Taylorville Branch at Taylorville, IL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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US BANK IS A FEE WHORE MONGER BANK
Overall Rating
Other Services
by djxjack, Jul. 18, 2014
US BANK IS A FEE WHORE MONGER BANK AND I WOULD SUGGEST TO ALL TO CLOSE YOUR US BANK ACCOUNT BEFORE THEY DO TO YOU WHAT THEY JUST DID TO ME!!!!!!!!!!!!!!!!!!!!!!! They need to be sued of over aggressive fees and practices. THIS BANK IS A THIEF..
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Delhi Biggs Branch at Cincinnati, OH
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Other Servicesby djxjack, Jul. 18, 2014
US BANK IS A FEE WHORE MONGER BANK AND I WOULD SUGGEST TO ALL TO CLOSE YOUR US BANK ACCOUNT BEFORE THEY DO TO YOU WHAT THEY JUST DID TO ME!!!!!!!!!!!!!!!!!!!!!!! They need to be sued of over aggressive fees and practices. THIS BANK IS A THIEF..
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Delhi Biggs Branch at Cincinnati, OH
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Lyeena61 2014-07-21 13:40:41
You are so right about the charges, that is why I closed out my account and happy I did before going broke
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