Home > Washington Banks > Spokane Banks > U.S. Bank Spokane > U.S. Bank, Indian Trail & Barnes Albertsons Bra
U.S. Bank, Indian Trail & Barnes Albertsons Bra
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568 client reviews
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| Name: | U.S. Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1863-07-13 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | U.S. Bancorp |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3140, view all, view on map |
| Website: | http://www.usbank.com |
| Total Assets: | $360,478,278,000 |
| Total Deposits: | $271,150,926,000 |
| Total Equity Capital: | $38,561,877,000 |
| Total Domestic Office Deposits: | $246,123,638,000 |
| Net Income: | $5,770,285,000 |
| Quarterly Net Income: | $1,402,063,000 |
| Return on Assets: | 2% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 15% |
| More... | |
Client Review
568 client reviews of U.S. Bank scored 2.5 out of 5.
Flipper
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Rayco, Apr. 22, 2014
I went to this branch to make a business wire transfer on 4/21/14 and the Banker said he was too busy and I had to go to another branch. This branch wasn't even busy when I walked in. I was so upset because this was a business transaction. What a shame I had to go to another branch and I just live down the street. If this happens again I'm closing my personal, business and investment accounts and taking my business somewhere else. This Banker must of had too many eggs for Easter.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Five Points Branch at Denver, CO
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Rayco, Apr. 22, 2014
I went to this branch to make a business wire transfer on 4/21/14 and the Banker said he was too busy and I had to go to another branch. This branch wasn't even busy when I walked in. I was so upset because this was a business transaction. What a shame I had to go to another branch and I just live down the street. If this happens again I'm closing my personal, business and investment accounts and taking my business somewhere else. This Banker must of had too many eggs for Easter.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Five Points Branch at Denver, CO
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by citigirl 2014-04-23 16:20:06
I tried to open a plain savings account. I was forced to open a checking account as well. I told the rep I had an active checking account at another bank. Instead of sending me an ATM card, she sent me a checking account card which I cannot use. I finally was able to close the checking account. She gave me a form with info on it to contact my branch by phone, but she never wrote the phone number in the space provided. She promised that $50 would go into my a/c for opening a savings account. Instead, I received a gift card. Nothing is as promised in this strange branch. Sorry I ever opened an account here. I'm worried that they may make more serious mistakes regarding my account. Avoid doing business with this branch if possible.
Takes forever
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by unctarheel01, Apr. 21, 2014
This branch takes absolutely forever to do anything at all. Even with no other cars in the drive thru, you wait 5 minutes or more. Horrible customer service
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fort Wright Branch at Covington, KY
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby unctarheel01, Apr. 21, 2014
This branch takes absolutely forever to do anything at all. Even with no other cars in the drive thru, you wait 5 minutes or more. Horrible customer service
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fort Wright Branch at Covington, KY
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Hold Checks For NO Reason
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by hvingfunyet, Apr. 12, 2014
This branch is a joke!! They will place a hold on your check so they can hold on to the money. I deposited a check on a Tuesday. They put a hold on it, and that some of the money would be released on Thursday, and told me there was nothing they could do about it. I found out that branch did NOT release the funds on Thursday when I went to pay get my car out of the shop, the debit card was denied.
When I called they said there was nothing they could do and that the funds would be available in another week. I asked is there was anything to get the funds released earlier.
Sandy told me I need to call the Title company that wrote the check and see if they put a stop payment on the check. I did and the Title officer told me she did NOT. I called back and Sandy told me she would look into it. Sandy called back and said I needed a copy of the cancelled check and then the funds would be released. When I called the Title company back they told me they were pro-active about this and they had a copy of the cancelled, and they emailed me the copy. I then called Sandy back and told her I had the copy and that the check had cleared the next day (Wednesday). She told me she would call me back. This was on Friday. She NEVER called back.
DON'T USE THIS BRANCH!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Lynwood Branch at Lynwood, CA
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby hvingfunyet, Apr. 12, 2014
This branch is a joke!! They will place a hold on your check so they can hold on to the money. I deposited a check on a Tuesday. They put a hold on it, and that some of the money would be released on Thursday, and told me there was nothing they could do about it. I found out that branch did NOT release the funds on Thursday when I went to pay get my car out of the shop, the debit card was denied.
When I called they said there was nothing they could do and that the funds would be available in another week. I asked is there was anything to get the funds released earlier.
Sandy told me I need to call the Title company that wrote the check and see if they put a stop payment on the check. I did and the Title officer told me she did NOT. I called back and Sandy told me she would look into it. Sandy called back and said I needed a copy of the cancelled check and then the funds would be released. When I called the Title company back they told me they were pro-active about this and they had a copy of the cancelled, and they emailed me the copy. I then called Sandy back and told her I had the copy and that the check had cleared the next day (Wednesday). She told me she would call me back. This was on Friday. She NEVER called back.
DON'T USE THIS BRANCH!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Lynwood Branch at Lynwood, CA
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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