Home > Washington Banks > Spokane Banks > U.S. Bank Spokane > U.S. Bank, Indian Trail & Barnes Albertsons Bra
U.S. Bank, Indian Trail & Barnes Albertsons Bra
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811 client reviews
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| Name: | U.S. Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1863-07-13 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | U.S. Bancorp |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3222, view all, view on map |
| Website: | http://www.usbank.com |
| Total Assets: | $433,462,707,000 |
| Total Deposits: | $327,848,275,000 |
| Total Equity Capital: | $44,334,478,000 |
| Total Domestic Office Deposits: | $298,344,516,000 |
| Net Income: | $2,782,662,000 |
| Quarterly Net Income: | $1,461,885,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 13% |
| More... | |
Client Review
811 client reviews of U.S. Bank scored 2.5 out of 5.
Drive through service
Overall Rating
Office Environment & Staff
Waiting Time
by MsSB, Sep. 23, 2016
I recently went through the drive through and the service agent, mistakenly did not provide the payment to the correct accounts. I provided two checks and clearly wrote the different account number only to realize that she had totaled both checks and applies to only one account. I had to call the customer service number to correct this. Perhaps the focus should not be on upselling additional services, but getting service correct the first time. Everytime I visit this branch the agent is more focused on selling me more.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Kenwood Branch at Cincinnati, OH
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Overall Rating Office Environment & Staff Waiting Timeby MsSB, Sep. 23, 2016
I recently went through the drive through and the service agent, mistakenly did not provide the payment to the correct accounts. I provided two checks and clearly wrote the different account number only to realize that she had totaled both checks and applies to only one account. I had to call the customer service number to correct this. Perhaps the focus should not be on upselling additional services, but getting service correct the first time. Everytime I visit this branch the agent is more focused on selling me more.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Kenwood Branch at Cincinnati, OH
Was this review helpful to you? Yes, No Report Abuse
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Great Customer Service with Drive Up or Telephone
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by methom, Sep. 12, 2016
Live close to this location and they have always been very accommodating to my needs, and very friendly drive up personnel and very kind to my puppy at drive up with a doggie biscuit each time! Thank you!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Columbia-Business Loop at Columbia, MO
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby methom, Sep. 12, 2016
Live close to this location and they have always been very accommodating to my needs, and very friendly drive up personnel and very kind to my puppy at drive up with a doggie biscuit each time! Thank you!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Columbia-Business Loop at Columbia, MO
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Fast & Friendly every time!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by KKWACA, Aug. 17, 2016
So far, every time I have needed anything I have gotten great service and no superfluous charges like some other banks (I get military discounts for my veteran status so no monthly account fees or anything) and I appreciate that since I have no local credit union for my usual banking needs (that I use online) so when I moved from CA to WA I needed a local bank and U.S. bank has been reliable and useful for me with no downside thus far.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby KKWACA, Aug. 17, 2016
So far, every time I have needed anything I have gotten great service and no superfluous charges like some other banks (I get military discounts for my veteran status so no monthly account fees or anything) and I appreciate that since I have no local credit union for my usual banking needs (that I use online) so when I moved from CA to WA I needed a local bank and U.S. bank has been reliable and useful for me with no downside thus far.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
7 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by arielysf 2016-08-22 08:31:33
cool!!!
by cooperbaby 2016-08-29 14:38:34
the thing that i dont like about usbank is that you can use overdraft at the atm but only a few bucks and then it costs just as much for a fee and then $25 a week until paid. i paid $86 to borrow $46 and i asked to raise the limit and i was told there is no body to talk to about it.
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