U.S. Bank, Helena Branch

Name:U.S. Bank, Helena Branch
Full Service Brick and Mortar Office
Review:849 client reviews
Location:302 North Last Chance Gulch
Helena, MT 59601

Lewis And Clark County
View Other Branches
 
Phone:406-447-5215
Office Hours:Mon: 9:00 am to 4:00 pm
Tue: 9:00 am to 4:00 pm
Wed: 9:00 am to 4:00 pm
Thur: 9:00 am to 4:00 pm
Fri: 9:00 am to 4:00 pm
Sat: Closed
Sun: Closed
Drive-up Hours:Mon: 8:00 am to 5:30 pm
Tue: 8:00 am to 5:30 pm
Wed: 8:00 am to 5:30 pm
Thur: 8:00 am to 5:30 pm
Fri: 8:00 am to 5:30 pm
FDIC Cert:#6548
Established:1890-08-02


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3221, view all, view on map
Website:http://www.usbank.com
Total Assets:$448,401,205,000
Total Deposits:$345,417,164,000
Total Equity Capital:$45,162,826,000
Total Domestic Office Deposits:$314,973,867,000
Net Income:$4,228,935,000
Quarterly Net Income:$1,446,273,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

849 client reviews of U.S. Bank scored 2.5 out of 5.

Excellent Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NMB1, Feb. 24, 2017

I just experienced top notch service from Jordan at this branch.  He was very informative and polite.He clarified several issues that I was having with my online banking.

I appreciate the attention he gave me and I highly recommend working with Jordan or any of the personnel at this location

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, 135th & Antioch Branch at Overland Park, KS
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Thumbs Down
Overall Rating
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by Bookem, Feb. 22, 2017

Deposited a check on Saturday before noon, was credited to my account online that day. Tuesday the money's present, Wednesday they overdrafted my account into the negative. I called to see why, the private client concierge said you couldn't get his location to answer the phone. I got a call some 20-30 minutes later stating the problem had been fixed which it had. They reversed the deposit from my police retirement account check because they said I have two middle names, which I do. That's wonderful good to know they are looking out by not calling emailing or verifying before overdrafting my account 4 figures. I feel much safer knowing that no villains will be able to cause me harm by a DEPOSIT in my account. This ordeal prevented me from a lucrative business investment and making money.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Wentzville Crossing Schnucks Branch at Wentzville, MO
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LOVE worthington hills branch
Overall Rating
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by Ladrs, Feb. 17, 2017

The best bank I've ever had. Always pleasant and have a smile AND can greet me by first name at drive up window. The on line banking is easy too. I have had loans thru here with comparable interest offers. Would recommend to friends. I like MY US bank !!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Worthington Hills Branch at Columbus, OH
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