U.S. Bank, Helena Branch

Name:U.S. Bank, Helena Branch
Full Service Brick and Mortar Office
Review:699 client reviews
Location:302 North Last Chance Gulch
Helena, MT 59601

Lewis And Clark County
View Other Branches
 
Phone:406-447-5215
Office Hours:Mon: 9:00 am to 4:00 pm
Tue: 9:00 am to 4:00 pm
Wed: 9:00 am to 4:00 pm
Thur: 9:00 am to 4:00 pm
Fri: 9:00 am to 4:00 pm
Sat: Closed
Sun: Closed
Drive-up Hours:Mon: 8:00 am to 5:30 pm
Tue: 8:00 am to 5:30 pm
Wed: 8:00 am to 5:30 pm
Thur: 8:00 am to 5:30 pm
Fri: 8:00 am to 5:30 pm
FDIC Cert:#6548
Established:1890-08-02


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3240, view all, view on map
Website:http://www.usbank.com
Total Assets:$398,978,359,000
Total Deposits:$294,158,985,000
Total Equity Capital:$40,540,868,000
Total Domestic Office Deposits:$263,562,953,000
Net Income:$5,534,970,000
Quarterly Net Income:$1,414,640,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
 More...


Client Review

699 client reviews of U.S. Bank scored 2.5 out of 5.

Need Employees who know what they're doing
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by hbayard0825, Jul. 02, 2015

I just went to a pull up ATM to do a third party check deposit for my step dad. She told me I needed him fill out "pay to the order of **** and then sign it" I drove all the way for him to do that. Came back to the us bank closes to me at Albertsoblns which is now Haggens and she told me I was wrong and didn't think someone said that cause that's not write. She calls the bank and asks them and says " that's not something you guys would say right?" In front of me, basically calling me a liar. Gets off the phone and proceeds to tell me that didn't happen. At this point I am furious and leave. This is the second problem I've had with her. Last time I was there she left my money in the safety deposit box and forgot about it for 3 days!!!! All my bills got taken out and I had no money in there and got late fees. Get a new employee because this is ridiculous. I am a teacher that deals with interactions all day and hers is always the worst. This is the last time I'll go through this, I am getting a new bank and telling the rest of my friends, family, and clients to do the same.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Hwy 97 & Pinebrook Albertsons Branch at Bend, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

I LOVE THIS BANK!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FranklyJustHonest, Jun. 28, 2015

I love this bank. I know there is a wait at times but I see the patience the staff has with challenged and challenging customers. They handle rude clientele with sheer grace . They are so sweet to the elderly couples struggling to understand notices from the bank. I have gotten frustrated while waiting in lines as well but I am pleased to say that I continue to bank at this branch because of the remarkable customer service.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Home town service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Thom, Jun. 24, 2015

The bank has always been courteous and over-the-top helpful. Their services and interest rates are the best I've ever had. They are our  one stop shop for everything we need in banking. They have our mortgage, 3 savings, 3 checking, car loan, credit cards, and safe deposit box.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Battle Creek Branch at Saint Paul, MN
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Glacier Bank, Downtown Branch (0.1 miles)
Full Service Brick and Mortar Office
321 Fuller Avenue
Helena, MT 59601
Wells Fargo Bank, Helena Downtown Branch (0.1 miles)
Full Service Brick and Mortar Office
350 North Last Chance Gulch
Helena, MT 59601
Wells Fargo Bank, Helena Fuller Ave Branch (0.1 miles)
Full Service Brick and Mortar Office
415 Fuller Avenue
Helena, MT 59601
Opportunity Bank of Montana, 28 Neill Avenue Branch (0.3 miles)
Full Service Brick and Mortar Office
28 Neill Avenue
Helena, MT 59601
First Interstate Bank, Helena - Great Northern Branch (0.5 miles)
Full Service Brick and Mortar Office
50 West 14th Street, Suite 100
Helena, MT 59601

More