U.S. Bank, FAIRVIEW @ COLE BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
The banker with blonde curly hair
Overall Rating
by 20144, Jan. 09, 2014
My fiance and I often go into the branch on Cole and Fairivew, as it is closest to our house. The lady that sits at the desk at the very front of the room (closest to the tellers) with blonde curly hair and glasses is very rude and snappy. As our credit has grown, we came in to apply for a few credit cards with her. As she was reviewing our options, she seemed to be in a rush and did not explain the choices for the credit cards thoroughly. When I asked questions about the card, she seemed very irritated and impatient. She gave us the handout and left us to read it ourselves without taking the time to explain it with us. I felt like a burden and wanted to leave as soon as possible.
We walked in hoping to apply for credit cards but instead, we left feeling unwelcome and unsatisfied. We ended up going to another branch on Franklin and Emerald and applied for credit cards with someone who was much more patient and helpful. We were extremely upset by this woman's attitude and will NOT be stepping a foot in that branch again. We have never been dissatisfied with U.S Bank's customer service until we experienced such a rude and an unwelcome experience with her
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fairview @ Cole Branch at Boise, ID
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby 20144, Jan. 09, 2014
My fiance and I often go into the branch on Cole and Fairivew, as it is closest to our house. The lady that sits at the desk at the very front of the room (closest to the tellers) with blonde curly hair and glasses is very rude and snappy. As our credit has grown, we came in to apply for a few credit cards with her. As she was reviewing our options, she seemed to be in a rush and did not explain the choices for the credit cards thoroughly. When I asked questions about the card, she seemed very irritated and impatient. She gave us the handout and left us to read it ourselves without taking the time to explain it with us. I felt like a burden and wanted to leave as soon as possible.
We walked in hoping to apply for credit cards but instead, we left feeling unwelcome and unsatisfied. We ended up going to another branch on Franklin and Emerald and applied for credit cards with someone who was much more patient and helpful. We were extremely upset by this woman's attitude and will NOT be stepping a foot in that branch again. We have never been dissatisfied with U.S Bank's customer service until we experienced such a rude and an unwelcome experience with her
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fairview @ Cole Branch at Boise, ID
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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