U.S. Bank, FAIRFIELD BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
US ban at patterson blvd poor customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by perla50, Dec. 21, 2013
I still drive to a US bank far from this one and this is the closest one. I came in with my daughter to open an account for my daughter. They do not have a number system. You need to sit down in the lobby to wait for someone to come and get you. Almost 40 min sitting there are no one comes to say they will be with you in a moment. I went to a desk an the lady said she only does investments that I have to wait for the one lady in the whole bank to take care of me. When that lady finished she went behind the counter to help the other 2 tellers. When I asked the previous lady she had and attitude and told me "Well she was behind the counter from the beginning." What rudeness toward a customer. Do not say that there is customer service on Saturdays and you are not willing to do your job. You are sitting at the entrance of the bank and the customer service people are at the end of the building and whoever has to check does not even get up and walk towards you. I am done with this branch. People are more professional and friendlier at the Tricounty branch on 747. They are the reason why I still have an account with this bank
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fairfield Branch at Fairfield, OH
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby perla50, Dec. 21, 2013
I still drive to a US bank far from this one and this is the closest one. I came in with my daughter to open an account for my daughter. They do not have a number system. You need to sit down in the lobby to wait for someone to come and get you. Almost 40 min sitting there are no one comes to say they will be with you in a moment. I went to a desk an the lady said she only does investments that I have to wait for the one lady in the whole bank to take care of me. When that lady finished she went behind the counter to help the other 2 tellers. When I asked the previous lady she had and attitude and told me "Well she was behind the counter from the beginning." What rudeness toward a customer. Do not say that there is customer service on Saturdays and you are not willing to do your job. You are sitting at the entrance of the bank and the customer service people are at the end of the building and whoever has to check does not even get up and walk towards you. I am done with this branch. People are more professional and friendlier at the Tricounty branch on 747. They are the reason why I still have an account with this bank
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Fairfield Branch at Fairfield, OH
Was this review helpful to you? Yes, No Report Abuse
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