U.S. Bank, Eastern And Horizon Smith's Branch

Name:U.S. Bank, Eastern And Horizon Smith's Branch
Full Service Retail Office
Review:776 client reviews
Location:10616 South Eastern Avenue
Henderson, NV 89052

Clark County
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Phone:702-407-0189
Office Hours:Mon: 10:00 am to 7:00 pm
Tue: 10:00 am to 7:00 pm
Wed: 10:00 am to 7:00 pm
Thur: 10:00 am to 7:00 pm
Fri: 10:00 am to 7:00 pm
Sat: 10:00 am to 4:00 pm
Sun: 12:00 pm to 4:00 pm
Branch Deposit:$7,976,000
FDIC Cert:#6548
Established:2009-02-16


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3227, view all, view on map
Website:http://www.usbank.com
Total Assets:$417,458,234,000
Total Deposits:$310,443,288,000
Total Equity Capital:$42,188,830,000
Total Domestic Office Deposits:$279,757,877,000
Net Income:$5,632,812,000
Quarterly Net Income:$1,460,089,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:14%
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Client Review

776 client reviews of U.S. Bank scored 2.5 out of 5.

Great customer service
Overall Rating
Office Environment & Staff
by CaptainKirk, May. 02, 2016

I never write these things, but I'm so impressed with the customer service I've received lately, I just had to. The last 3 times I've been to the Sellwood branch I've had a bank teller named Allasandra help me. Just amazing customer service. Such a nice person, and she has made banking at that branch so much better for it. You tell her Kirk Collins thinks she's doing an amazing job. Thorough, friendly, and just has a way of making customers feel comfortable. Superb customer service.

* this reviewer has be with this bank for >10 years
* this review was made on U.S. Bank, Bybee-Milwaukie Branch at Portland, OR
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Sam - The bank Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Crob3, May. 02, 2016

Everyone at this branch was extremely nice. Every Representative I've dealt with at Usbank have been very Warm, inviting, and understanding. However, this branch manager (Sam) was extremely abrupt and harsh when speaking with him. He barely seemed to lend an ear when I was speaking without interupting and stating his opininon. He didn't even take into any consideration any of my issues or complaints. He even questioned the validity of the help that was offered to me by other representatives and bankers. He was extremely rude. I have never dealt with anyone as harsh as this man...and I plan to never deal with him again.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Beverly & Serrano Branch at Los Angeles, CA
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US Bank on Broadway
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by KSJMUS, May. 02, 2016

I have been with this bank for 4 years. I have never had any problems and their online banking has saved my life many time. I can do anything I need from the comfort of my own living-room at no cost to me. I also use the one on Gallatin Road near Briley Parkway and have had nothing but wonderful, polite and efficient service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Broadway-West End Branch at Nashville, TN
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All Reviews...

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