U.S. Bank, CEDAR RAPIDS - VERNON VILLAGE BRANCH

Name:U.S. Bank, CEDAR RAPIDS - VERNON VILLAGE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star957 client reviews
Location:3401 Mount Vernon Rd Se
Cedar Rapids, IA 52403

Linn County
View Other Branches
 
Phone:319-364-7326
FDIC Cert:#6548
Established:01/15/1968


The Bank

Name:U.S. Bank
Concentration:All Other Over 1 Billion
Established:07/13/1863
FDIC Insurance:01/01/1934
Holden By:U S BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2301, view all, view on map
Website:www.usbank.com
Total Assets:$650,658,504,000
Total Deposits:$524,697,711,000
Total Equity Capital:$61,526,628,000
Total Domestic Office Deposits:$517,223,585,000
Net Income:$5,862,096,000
Quarterly Net Income:$950,209,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:6%
 More...


Client Review

957 client reviews of U.S. Bank scored 2.5 out of 5.

Horrible experience
 2star Overall Rating
 2star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Alchymyst, Nov. 08, 2014

In the past I enjoyed dealing with this branch, the people were friendly and helpful.  However a terrible experience soured my opinion.  A teller got my cash wrong FOUR times in a row - the third time it was $100 short!  When I tried to complain to the manager, I was repeatedly put on endless hold.  When I finally spoke to him, he had a very blase' attitude, saying it was "training issues that needed to be addressed".  Really?  Counting currency is something most grade school children can do accurately.  His "no big deal" attitude really made me feel as if they do not care at all about customer service.  Which is a shame because for years I enjoyed visiting this branch.  I believe that the banks are purposely trying to drive away in-person business to the internet.  This way they can close branches and reap more profits.  Nice work, US Bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Cedar Rapids - Vernon Village Branch at Cedar Rapids, IA
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Community Savings Bank, MT. VERNON ROAD BRANCH (0.0 miles)
Full Service Brick and Mortar Office
3414 Mount Vernon Rd Se
Cedar Rapids, IA 52403
Cedar Rapids Bank and Trust Company, BEVER AVENUE OFFICE (0.7 miles)
Full Service Brick and Mortar Office
2701 Bever Ave Se
Cedar Rapids, IA 52403
First Interstate Bank, CEDAR RAPIDS BRANCH (2.1 miles)
Full Service Brick and Mortar Office
2739 1st Ave Se
Cedar Rapids, IA 52402
BMO Bank, CEDAR RAPIDS - DOWNTOWN (2.3 miles)
Full Service Brick and Mortar Office
700 1st Ave Ne
Cedar Rapids, IA 52401
HTLF Bank, Cedar Rapids Branch (2.4 miles)
Full Service Brick and Mortar Office
320 3rd St Se
Cedar Rapids, IA 52401

More