U.S. Bank, Castro Valley Safeway Branch

Name:U.S. Bank, Castro Valley Safeway Branch
Full Service Retail Office
Review:617 client reviews
Location:20629 Redwood Road
Castro Valley, CA 94546

Alameda County
 

Phone:510-733-5906
Office Hours:Mon: 10:00 am to 7:00 pm
Tue: 10:00 am to 7:00 pm
Wed: 10:00 am to 7:00 pm
Thur: 10:00 am to 7:00 pm
Fri: 10:00 am to 7:00 pm
Sat: 10:00 am to 7:00 pm
Sun: 12:00 pm to 5:00 pm
Branch Deposit:$9,325,000
FDIC Cert:#6548
Established:2010-08-02


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3117, view all, view on map
Website:http://www.usbank.com
Total Assets:$367,103,430,000
Total Deposits:$270,081,137,000
Total Equity Capital:$40,093,416,000
Total Domestic Office Deposits:$247,720,025,000
Net Income:$1,279,165,000
Quarterly Net Income:$1,279,165,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

617 client reviews of U.S. Bank scored 2.5 out of 5.

Ignorance at best.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sickofrudebank, Sep. 19, 2014

9/18/2014
The drive up teller was such a brat. A simple transaction of exchanging twenties for 100 ones required an account number, I.d., and thiry minutes.
If you are in a hurry trying to run a business, find a bank who serves with personality and speed. This location enjoys pissing off customers.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Plaza Branch at Boise, ID
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Helpful service -
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by PhyllisB, Sep. 14, 2014

The banking staff at Golden Valley Branch has always been very helpful with me.   I like the after hours and week-end banking.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Golden Valley Byerly's Branch at Minneapolis, MN
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Overdraft Fee Refund - Resolved
Overall Rating
by WilkySan, Sep. 05, 2014

Sheila was patient, heard out my situation, and was willing to cancel an overdraft fee that had been instated even though my account was never officially in the negative.  Thanks!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Franklin Road Branch at Boise, ID
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