U.S. Bank, Castro Valley Safeway Branch

Name:U.S. Bank, Castro Valley Safeway Branch
Full Service Retail Office
Review:882 client reviews
Location:20629 Redwood Road
Castro Valley, CA 94546

Alameda County
View Other Branches
 
Phone:510-733-5906
Office Hours:Mon: 10:00 am to 7:00 pm
Tue: 10:00 am to 7:00 pm
Wed: 10:00 am to 7:00 pm
Thur: 10:00 am to 7:00 pm
Fri: 10:00 am to 7:00 pm
Sat: 10:00 am to 7:00 pm
Sun: 12:00 pm to 5:00 pm
FDIC Cert:#6548
Established:2010-08-02


The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3159, view all, view on map
Website:www.usbank.com
Total Assets:$456,025,829,000
Total Deposits:$357,200,076,000
Total Equity Capital:$46,717,988,000
Total Domestic Office Deposits:$327,047,060,000
Net Income:$6,038,411,000
Quarterly Net Income:$1,837,411,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:13%
Quarterly Return on Equity:16%
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Client Review

882 client reviews of U.S. Bank scored 2.5 out of 5.

Must wait 3-5 days for online access
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by jennmat, Apr. 15, 2018

I tried to login online and I was told that without a pin set up, I have to wait 3-5 days for them to send me an unwanted debit card.  I have a mortgage account with them and I am unable to login to that since they merged it with their checking account site that requires this debit card. I was just in the branch signing up for a checking account and was not told that I won't get online access unless I sign up for their debit card.  Very upset!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Lehi Smith's at Lehi, UT
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Great Branch...they make you feel like family!
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by out2020, Apr. 13, 2018

Karen Tatsuhara is great, she is friendly, organized, professional, and knows her banking! She is always willing to take time to explain and answer questions, always helpful. In my opinion she makes this branch great. I trust her to handle all of my banking needs, both personal and professional.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Hamilton Branch at Hamilton, MT
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Sara Brown Is Awesome!
Overall Rating
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by CabBoi67, Apr. 09, 2018

Hello, I have been a Member of US bank going on 10 years and in all the years I have been banking with US bank I have never had any major issues, as a matter of Fact they have always taken good care of me whenever I have needed them the most, Sara Brown is a banker at This U.S. Bank located at 67th And Glisan Branch, She is Amazing, I had an issue with my debit card and credit card that was stolen on April 1st 2018 and the thieves had taken my cards and used them at 2 different locations in portland, Sara Helped me get back on track, she followed up with me to make sure that I received my New Cards that she had ordered for me and she also helped speed up the Process with my Paper work, She is ever so Patient and very Diligent in her Job at US BANK, she cares about her Members and she goes the extra mile to make sure you have everything you need! I highly Recommend her and she is a Huge Asset to US Bank, so please before you read all the negative reviews, take this review I am leaving today and make it a Priority and Go See Sara Brown, she will take care of you I promise:)         

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, 67th And Glisan Branch at Portland, OR
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