U.S. Bank, BATTLE CREEK BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Worst experience ever
Overall Rating
Office Environment & Staff
Waiting Time
by HoustonStrong, Sep. 03, 2017
Poor service. Given the area this branch profiles customers. I live and work between Texas and Minnesota. While in town stop by this local branch to get cash out of my account. And they denied me my own funds due to out of state id. And wouldn't accept any other form of id to proove I am who I am.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Battle Creek Branch at Saint Paul, MN
27 of 39 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby HoustonStrong, Sep. 03, 2017
Poor service. Given the area this branch profiles customers. I live and work between Texas and Minnesota. While in town stop by this local branch to get cash out of my account. And they denied me my own funds due to out of state id. And wouldn't accept any other form of id to proove I am who I am.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Battle Creek Branch at Saint Paul, MN
27 of 39 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by vinaking44 2017-09-21 19:14:20
I went to your bank to get money out of ATM. It said there wasn't no money. In which I just checked there was 113.00. Next thing I knew is it kept my card. I went inside and because it wasn't one of theirs they would not give it to me. Bunch of bullshit
by FormerBankTeller 2017-09-26 19:55:44
On Tuesday of last week, I deposited cash at the ATM attached to the bank (not the drive thru). The ATM took my cash then kept "running" as if it wanted to grab more money. It wouldn't give me a receipt but finally gave me my card back. Basically it ate my cash and didn't credit my account. I went inside immediately to report the issue. I spoke to the manager, Aaron, and he assured me that they would be balancing the inside ATM that evening and my money should be credited to my account within a day or two. Now it is 8 days later and I have not received anything but assurances that they need to go through channels and their corporate process!! I need my money! I want something in writing! I have called and stopped in. Did so again today. He keeps telling me the "party line" without giving me any satisfaction. Polite euphomisms don't cut it!! I want my money and some recognition of the inconvenience they've put me through. I have had my account with USB for over 20 yrs. WHAT GIVES??
Home town service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Thom, Jun. 24, 2015
The bank has always been courteous and over-the-top helpful. Their services and interest rates are the best I've ever had. They are our one stop shop for everything we need in banking. They have our mortgage, 3 savings, 3 checking, car loan, credit cards, and safe deposit box.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Battle Creek Branch at Saint Paul, MN
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Thom, Jun. 24, 2015
The bank has always been courteous and over-the-top helpful. Their services and interest rates are the best I've ever had. They are our one stop shop for everything we need in banking. They have our mortgage, 3 savings, 3 checking, car loan, credit cards, and safe deposit box.
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on U.S. Bank, Battle Creek Branch at Saint Paul, MN
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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