U.S. Bank, Andover Branch

Name:U.S. Bank, Andover Branch
Full Service Brick and Mortar Office
Review:611 client reviews
Location:3445 Bunker Lake Boulevard
Andover, MN 55304

Anoka County
 

Phone:763-421-0198
Office Hours:Mon: 8:30 am to 6:00 pm
Tue: 8:30 am to 6:00 pm
Wed: 8:30 am to 6:00 pm
Thur: 8:30 am to 6:00 pm
Fri: 8:30 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Sun: Closed
Drive-up Hours:Mon: 7:00 am to 6:00 pm
Tue: 7:00 am to 6:00 pm
Wed: 7:00 am to 6:00 pm
Thur: 7:00 am to 6:00 pm
Fri: 7:00 am to 6:00 pm
Sat: 9:00 am to 1:00 pm
Branch Deposit:$81,232,000
FDIC Cert:#6548
Established:1987-01-05


The Bank

Name:U.S. Bank
Concentration:Commercial Lending Specialization
Established:1863-07-13
FDIC Insurance:1934-01-01
Holden By:U.S. Bancorp
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3117, view all, view on map
Website:http://www.usbank.com
Total Assets:$367,103,430,000
Total Deposits:$270,081,137,000
Total Equity Capital:$40,093,416,000
Total Domestic Office Deposits:$247,720,025,000
Net Income:$1,279,165,000
Quarterly Net Income:$1,279,165,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
 More...


Client Review

611 client reviews of U.S. Bank scored 2.5 out of 5.

Rude People
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by babyface876, Aug. 31, 2014

I would not suggest going to the Wall haven branch.  The branch manager Karen is very unprofessional,  the day I was in there she was being very rude to the banker Erin. And their teller Allison is also very rude and stuck up. The customer service at this branch was terrible,  these two make me want to take my banking needs elsewhere.  They treat people like they are unimportant and that's not what I want from a bank, I will never go back there again.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Wallhaven Branch at Akron, OH
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Andy has been amazing!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LorrieC, Aug. 27, 2014

Andy saved us money by refinancing my house
he is great to work with - never have any problems as long as I go to the Food City branch!



* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Maryville Food City Branch at Maryville, TN
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Mrs. Samantha Smith
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sunshine1, Aug. 25, 2014

I had a terrible experience at the US bank on Barry Road on Saturday, August 23 inside the main lobby. I was treated like I was a terrible person from one of the lady representatives and also the Branch Manger inside the bank. I was made to feel as if I was not worth anything, and they spoke down to me. I have a Master's degree and make a great salary. Instead...I was treated as if they could have cared less about me, and I was inept. Now I am not going to be a customer of theirs because of the poor treatment placed upon me. Honestly...there was not an ...I am sorry....no communication....or any niceness from the lady. Instead there were gazing eyes from her....as if I was not even worth her time of day. Unfortunately...... this was one branch of the U.S. Bank of terrible treatment from two ladies. It is sad how just one person can turn you against a place.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Barry Road Branch at Kansas City, MO
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by JennaLocal 2014-08-29 21:48:09
I have been banking with us for four years . I have found staff to be generally supportive and cooperative -,however I have had to diligent defend my money as I have been faced with numerous arguable fees . I'm tired of arguing with a bank about my money . U make it . They weasel ways to take it and one manager even said to me as her explanation " we ARE a FOR-Profit agency. " disgusting . That pretty much destroyed any of my desire to " bank. " with US that's why anyone smart with money put their money in other countries . America is going down. Because of banks - and their devious manipulative fees
by Moose061970 2014-08-30 15:17:05
This US Bank was one of the nicest banks I've ever been to. I'm in a wheelchair, they help me me in everyway they could. They took care of what I needed within minutes and out the door
by Moose061970 2014-08-30 15:18:57
This US Bank was one of the nicest banks I've ever been to. I'm in a wheelchair, they help me me in everyway they could. They took care of what I needed within minutes and out the door

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