TrustCo Bank, Delmar Branch

Name:TrustCo Bank, Delmar Branch
Full Service Brick and Mortar Office
Review:3 client reviews
Location:167 Delaware Avenue
Delmar, NY 12054

Albany County
 
Phone:518-439-9941
Branch Deposit:$121,290,000
FDIC Cert:#31945
Established:1961-04-29


The Bank

Name:TrustCo Bank
Concentration:Mortgage Lending Specialization
Established:1925-01-01
FDIC Insurance:1978-10-26
Charter Class:savings associations, state or federal charter, supervised by the Office of Thrift Supervision (OTS)
# of Branches:138, view all, view on map
Website:www.trustcobank.com
Total Assets:$4,522,056,000
Total Deposits:$3,927,085,000
Total Equity Capital:$352,704,000
Total Domestic Office Deposits:$3,927,085,000
Net Income:$40,787,000
Quarterly Net Income:$10,926,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:13%
 More...


Client Review

3 client reviews of TrustCo Bank scored 2.5 out of 5.

Business ownes
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BusinessOwner3, Apr. 17, 2014

Just cancelled all business, personal and savings accounts.  Staff is untrained because of high turnover. New personnel every time I walk in.  The Manager is rude, arrogant, and acts like she doesn't care about her job.  The previous manager  was wonderful.  I looked forward to seeing her everyday when I made my business deposits but now I cringe every time I have to go into this bank. I can tell business is down because there used to be 2-3 people behind the counter.  Now there is only one.  I'm obviously not the only one that has left this branch.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TrustCo Bank, Windermere Branch at Windermere, FL
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SILVERMINE NORTH OWNER
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SILVERLGNY, Mar. 28, 2014

FRIENDLIEST AND MOST PROFESSIONAL STAFF EVER !

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TrustCo Bank, Lake George Branch at Lake George, NY
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Untrustworthy staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BankingProfessional, Feb. 26, 2013

This bank is the most unprofessional financial institution I have ever encountered - and I have worked all over the world and had accounts with banks on many other countries.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on TrustCo Bank, Rhinehart Rd Branch at Sanford, FL
5 of 16 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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