Tri City National Bank, Review

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by Bobcat1, Dec. 03, 2014

I went to make a deposit and handed the teller my slip. She looked at it and gives me a dirty look and says take your hat off very rudely. I tell her no. She says she won't make my simple deposit unless I take my hat off. I say give me my slip and ask to speak to the manager, who also was rude but did make my deposit. It very ridiculous to feel like a criminal to make a simple deposit. I could possibly see if I was making a withdrawal. And it was just the way the teller looked at the slip and then asked me to take off my hat. I could possibly understand if she asked right away. And her manners were terrible saying take off your hat. The polite way would have been to say can you please remove your hat for security reasons. I called someone from corporate who seemed to tell me lies and was also very unprofessional. This bank is terrible and its sad to feel like a criminal to deposit money in my own account.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Tri City National Bank, Oklahoma Branch at Milwaukee, WI
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Whitnall
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by 5064, Jul. 11, 2020

I've found all the tellers to be knowledgeable & expedient at your Whitnall location.
On a scale of 1 to 10, I would give the branch manager, Cathleen Gonzalez, a 15 !!!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Tri City National Bank, Whitnall Convenience Center Branch at Saint Francis, WI
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Wonderful customer support
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by KadejoPaul, Nov. 01, 2019

Teller clerk Marissa Stewart gave me a good customer.support. Explained in details  everything good about tricity National Bank.
Saving, building credit and investment.Also small business loan. All the staff on duty are all supportive as well.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Tri City National Bank, Brown Deer Center Branch at Milwaukee, WI
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Favorable review from long-time customer in West Allis, WI
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by BabyBoomer, May. 19, 2014

Convenient locations within Pick N Save stores and extended hours that mesh with my lifestyle attracted me to Tri City National Bank.  Excellent customer service keeps me coming back.  I have maintained personal checking and savings accounts at Tri City National Bank for about 15 years and have been very pleased by the consistently high levels of quality service provided at the 4 West Allis locations I visit most often. Keep up the good work, TCNB front-line banking professionals!

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Tri City National Bank, Market Square Branch at Milwaukee, WI
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Bye Tri City
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by Gma1, Feb. 03, 2014

It must've been a bad day for Nadine, she was rude to me as well! I won't be going their any longer, that girl needs manners!!! In my day we treated others with respect, especially in a bank! I don't need this bank, my money and I will be leaving Tri City!


* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Tri City National Bank, Whitnall Convenience Center Branch at Saint Francis, WI
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Angry Customer 02/03/2014
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by TheWarden, Feb. 03, 2014

I am usually satisfied with my visits to the bank and I have been banking with Tri City for 6 years now. Today NADINE waited on me and was extremely rude, REPEATEDLY rolled her eyes at me and when I confronted her about doing that she said "I don't know what You're talking about" as she was giving me another dirty look. She has a bad attitude and smart mouth, she should really NOT be working there! I will no longer go to this branch which will now make it inconvenient.. Don't be surprised if I change banks for the convenience and respect!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Tri City National Bank, Whitnall Convenience Center Branch at Saint Francis, WI
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