The Provident Bank, Ridgedale Branch

Name:The Provident Bank, Ridgedale Branch
Full Service Brick and Mortar Office
Review:8 client reviews
Location:166 Ridgedale Avenue
Morristown, NJ 07960

Morris County
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Phone:800-448-7768
Branch Deposit:$43,967,000
FDIC Cert:#12010
Established:1982-06-18


The Bank

Name:The Provident Bank
Concentration:Commercial Lending Specialization
Established:1839-02-28
FDIC Insurance:1934-01-01
Holden By:Provident Financial Services, Inc.
Charter Class:savings banks, state charter, supervised by the FDIC
# of Branches:89, view all, view on map
Website:http://www.providentnj.com
Total Assets:$8,449,384,000
Total Deposits:$5,866,699,000
Total Equity Capital:$1,055,616,000
Total Domestic Office Deposits:$5,866,699,000
Net Income:$32,964,000
Quarterly Net Income:$16,145,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:6%
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Client Review

8 client reviews of The Provident Bank scored 2 out of 5.

Don't use their ATMs!!!
Overall Rating
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by nyctechie14, Mar. 06, 2014

I made the mistake of trying to use their ATM this morning (my bank is Chase, but this bank is located across the street from my Apt). The ATM was VERY slow and timed out on my withdrawal. Okay --- So, I tried again, VERY slow then went offline and didn't dispense my cash. I spoke to the tellers - totally clueless. Their answer - "I don't know...we don't service the ATMs, that's separate. I guess they were cycling". WTF? However, when I checked my bank account - the funds are pending withdrawal. In dispute now. Will gladly walk over to Christopher Columbus Dr. to avoid using this ghetto bank. Never again!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on The Provident Bank, 30 Hudson Street at Jersey City, NJ
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We love Provident Bank in Parsippany, NJ!
Overall Rating
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Office Environment & Staff
Waiting Time
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by SOlgun, Feb. 20, 2013

We own a small business and have banked at your usual suspects, i.e. TD Bank, Chase, Capital One, etc.  We moved to Provident when they opened up right down the block from our house for sheer convenience.  The entire staff from the branch manager down to the tellers treat us really great. We have two business accounts & one personal and could not be happier.

And by the way, most negative comments below are not for the Parsippany branch. People are posting under the wrong location.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on The Provident Bank, Parsippany Branch at Parsippany, NJ
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Poor Service and Callous Attitude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Joseph1976, Nov. 14, 2012

I have business and personal accounts at this bank and am moving them to another bank. The bank recently lost a payroll check that I gave them for deposit. They failed to follow-up with me and caused a significant problem with their ineptitude.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on The Provident Bank, Hazlet Branch at Hazlet, NJ
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