FSNB, FSNB - LAWTON SOUTH

Bank of Hell!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by lvnlfe101, Aug. 05, 2012

This bank is an overall joke. forget about banking here, their are so many fees for idotic reasons!! you get a fee for using a atm that is not theirs, you get a fee for applying for a loan, you get a fee to get a FREAKING STATEMENT!!!! come on REALLY?!!if you make a deposit, even if it is CASH and you make it after 2, it wont be made available until the next business day, really? every bank that i have come across the cash is made that day, i have bills i have to pay, and a family to take care of, i dont have time to wait another day for it be in my account to use! and if you think just banking here is bad, the jobs here are ten times worse!!! if you are a csr at the call center, you are treated with NO RESPECT what so ever!! and forget about working here if you are a college student, because they will NOT work with your schedule! half of the tellers have no clue as to what they are doing, they call in and ask questions that they should know themeselves, and you really want someone working with your money that doesnt know what they are doing?! the call center is nothing but DRAMA! people, especially supervisors, are more worried about what you are wearing and if you are talking shit about them, then their own job, another reason why this bank is a joke! when you call for help, you normally see some of the supervisors, or even the so called team leaders look at the phone and ignore it completly, or half the time they are up walking around not giving a crap at all. once you do have someone answer the phone, you really dont get an attitude mostly, and the answer is not always clear. you basically get talked to like your stupid, and the act like they have better things to do then to help you out with an issue. the dress code here is all out of order! you have SUPERVISORS wear dresses, or even these long t-shirts with leggings, and if they bend over just a little, you can see all their goods, which is not good thing at all. and yet they have the title "supervisor" and have you ever heard of the statement "you cannot date within the work facility" yea that doesnt apply here apparently. i do not recommend even my worse enemy to work here, this place has nothing good going for it. now their are some banks, especially in oklahoma who know what they are doing, but other then that, i would not even attempt to go inside any other branch. these people needs to learn to practice what they preach, you want to be nice to one person, do that to everyone and not just your "favorites" this place is not professional in any means. again dress code only applies to everyone BUT the supervisors and team leaders. its more like a high school, then a financial center! you have the head people walking around asking if they have heard anything about them, worried that someone is talking about them... and yes all this goes on while we have customers calling in on the phone, thinking that you are calling in a professional place... do not, and i repeat, DO NOT work here, this place is will be your worst nightmare, and it shouldnt even be considered as your last option for a job! in my opinion Mr John Davis needs to make a suprise visit to this place, just to see how things are ran, and to make a regular thing! maybe then some of these people will get their heads out of their ass, and actually do some work!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on FSNB, Fsnb - Lawton South at Lawton, OK
10 of 18 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment