TD Bank, Southbury Branch

Name:TD Bank, Southbury Branch
Full Service Brick and Mortar Office
Review:351 client reviews
Location:493 Heritage Road
Southbury, CT 06488

New Haven County
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Phone:203-267-1863
Branch Deposit:$87,665,000
FDIC Cert:#18409
Established:1969-08-04


The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
Established:1852-01-01
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank, The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1328, view all, view on map
Website:http://www.tdbank.com
Total Assets:$230,280,000,000
Total Deposits:$192,258,068,000
Total Equity Capital:$30,121,727,000
Total Domestic Office Deposits:$191,638,468,000
Net Income:$1,119,214,000
Quarterly Net Income:$233,017,000
Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:3%
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Client Review

351 client reviews of TD Bank scored 2.5 out of 5.

horrible bank to deal with
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by watrs15, Aug. 25, 2015

Have had nothing but trouble with home equity loan. Unfair charges were put on for no reason. When I have found a few very knowledgeable staffers to help, the problem is solved until the bank creates another issue. Cannot wait to pay off this loan and be done with this bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Naamans Branch at Wilmington, DE
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Attorney
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by BigFan, Jul. 26, 2015

throughout my career and practice, and personally, i have had accounts in ten different banks, and this TD branch is by far the best banking experience i have ever had...simply put, the staff, including the platform and tellers, all guided by Janet Franklin, are wonderful...they are pleasant, knowledgeable and always helpful...i would never bank anywhere else

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Ridgefield Park Branch at Ridgefield Park, NJ
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Extra 10 minutes doesn't apply in Roxbury branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DisappointedRoxbury, Jul. 07, 2015

Due to extra traffic on my way home on 7/6/15 I was running late to make a cash deposit, but was relieved to see a teller at the window when I arrived just a few minutes after 7pm.  The teller was talking to another woman who after a few minutes glanced my way, then the teller walked away.  I pushed the call teller button, and the woman said "we closed at 7", I told her I just wanted to make a cash deposit, she said "come back tomorrow morning".  I know I arrived almost 5 minutes after 7, but I thought TD advertised that they went the extra mile when it came to customer service, and stay an extra 10 minutes...not at Roxbury, I have 3 accounts at this bank, tellers are hardly friendly and barely look up at you inside and at the window.  In my experience here, the reps at the desks have been better at greeting customers than the tellers. Disappointed the "helpful 10 minutes extra rule" didn't apply to me. I would have given 2.5 stars, but it wasn't possible, (just like my deposit)

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Roxbury Branch at Succasunna, NJ
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