TD Bank, Robinwood Branch

Name:TD Bank, Robinwood Branch
Full Service Brick and Mortar Office
Review:333 client reviews
Location:1254 W Main Street
Waterbury, CT 06708

New Haven County
View Other Branches
 

Phone:203-573-8011
Office Hours:Mon-Wed 8:00-6:00
Th-Fri 8:00-8:00
Sat 8:00-3:00
Sun 11:00-4:00
Drive-up Hours:Mon-Wed 8:00-6:00
Th-Fri 8:00-8:00
Sat 8:00-3:00
Sun 11:00-4:00
Branch Deposit:$73,935,000
FDIC Cert:#18409
Established:1974-01-01


The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
Established:1852-01-01
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank, The
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1334, view all, view on map
Website:http://www.tdbank.com
Total Assets:$219,657,450,000
Total Deposits:$186,013,883,000
Total Equity Capital:$28,889,681,000
Total Domestic Office Deposits:$185,609,655,000
Net Income:$633,062,000
Quarterly Net Income:$342,903,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:5%
 More...


Client Review

333 client reviews of TD Bank scored 2.5 out of 5.

Incompetence Plus at TD Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by patrickbrendan, Sep. 24, 2014

Tried to re-finance my home through TD Bank but the reprsentative was incompetent. I eventually went elsewhere.

The biggest problem I had was incredibly poor information associated with the establishing of a trust account. I was told that the trust needed certain language.  After two trips to the bank and 3 weeks time, I complied only to be told (twice) that the trust language was insufficient.  I was trying to put $500,000 into a TD account for this trust.  

Because of the delay and wrong advice, I went to Wells Fargo and in 45 minutes the trust account was set up.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Whitehouse Branch at Whitehouse Station, NJ
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bita, Sep. 22, 2014

TD bank is was a mistake that I made generaly I went back 3 timmes to finish one job and still is not done . TB bank Staff needs traning .Constantly need to call center to get traning while customer is sitting in front of them . I felt unsecure dealing with TB bank .Hope to transfer my money to other bank But staff are friendly polite But this is not why I go there .

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Longmeadow Branch at Longmeadow, MA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Td bank Westbrook service by Matt Russo
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Flyfishing18, Sep. 10, 2014

Matt Russo went out of his way to help me with my debit card issue at the TD Bank in Westbrook. I had been into the bank twice and the issue had still not been fixed. Matt took the time and made a phone call so that I could make the purchases necessary for my business.  The girls on the teller line are fantastic, they get me in and out quick.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Westbrook Branch at Westbrook, ME
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by tsd1 2014-10-09 14:17:32
Still waiting on a check from my daughter's estate.  Made three trips to the bank.  First, the bank lost my daughter's certificate of death.  Then, I went back with a new copy and they said the check would be ready soon.  Then, they said they would mail the check.  Five days later, still no check.  I spoke with Reem and Jamal.

Just want the check they promised me.
by Fedupagain 2014-10-09 18:26:55
I find it hysterical that they claim to be like other banks.  I met with Jeff the Faniuel Hall branch Mgr.  Lacks professionalism is several key areas.  Had amajor problem with fees and as soon as I mentioned the problem couldn't be less interested.  Kept looking at the computer screen even after he closed my account.  When I left I knew he was going to do nothing.  He is SO unprofessional that when I called back he picked me up on speaker phone.  I ACTUALLY had to call him out on it and get him to take me off.  That is RIDICULOUS.  So much for privacy in banking.  He was so new he didnt even have business cards.  I am literally standing there as he is crossing out name and putting his in.

All Reviews...

Banks Nearby

Webster Bank, Waterbury Branch (0.5 miles)
Full Service Brick and Mortar Office
326 Highland Avenue
Waterbury, CT 06708
TD Bank, Waterbury-Highland Ave Branch (1.0 miles)
Full Service Brick and Mortar Office
630 Highland Avenue
Waterbury, CT 06708
Savings Bank of Danbury, Bank Street Waterbury Branch (1.1 miles)
Full Service Brick and Mortar Office
357 Bank Street
Waterbury, CT 06708
People's United Bank, Waterbury Branch (1.2 miles)
Full Service Brick and Mortar Office
255 Bank Street
Waterbury, CT 06702
Bank of America, Exchange Place Branch (1.2 miles)
Full Service Brick and Mortar Office
21 West Main Street
Waterbury, CT 06702

More