TD Bank, Review

TD Bank, Review

Average rating stars based on 397 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
119
4 star:
12
3 star:
12
2 star:
15
1 star:
239

A total of 119 Reviews with 5 Star

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Mr.
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
by Gran, Jan. 05, 2014

Dear Sir/Madam,
I would like to thank Mrs. Patricia Townend from Fl (RC 5758, Delray Beach). When I got suddenly a problems with my VISA card, Mrs. Townend  helped me to decide all questions very quickly. She is a very polite professional and attentive person. TD should be proud of her.
Sincerely, Vlad Granovsky. Canada.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Delray Beach Branch at Delray Beach, FL
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by CT93 2014-02-16 17:27:11
Worst experience ever! I deposited a check into my account then when I went to check my account balance the check hadn't been deposited. I called the branch and they basically told me that they can't help me even though they're the ones who lost my check! I am closing my account immediately, would never recommended anyone to bank with TDBank.
TD Bank in Suncook NH is awesome!
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by oxoxox, Oct. 05, 2013

TD Bank does seem to have high fees if you go below $250 in checking or have to use overdraft. I don't like this so am trying to be better about my checking account  use.
The bank manager, Ron and other staff are awesome!! They are friendly, prompt, patient, and will do whatever is needed to make my visit productive. Bank  did call me immediately  when there was fraudulent action on my account and refunded the money taken. I have no complaints.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Suncook Branch at Suncook, NH
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Richard Stevenson
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by rickair, Sep. 22, 2013

I live in Suffern New York. I am more than pleased by the staff and the convenience of the TD bank in Suffern New York.

The staff is friendly and the bank itself is clean and inviting.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Suffern Branch at Suffern, NY
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Happy Customer
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by customersince1998, Sep. 22, 2013

I was surprised to see that some people who bank with TD claim they have high fees! I've been with TD bank since 1998 and haven't paid one single fee since day one!  I know that all banks have fees if you drop below a certain amount, have insufficient funds, or bounce checks, that's a given!  I guess since I've always had at least $3,500+ in my checking account at all times, I've never once gotten hit with one single solitary fee...EVER! Call it lucky or call it smart...but either way, I'm happy with TD and wouldn't go to any other bank!  Thank you TD for treating me like a valued customer!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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by JuanGil 2013-10-24 15:52:22
Well, if you leave that much in a checking account, they're making plenty off you, so they don't need to charge fees.
Consistently Good Service
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by thbesq, Aug. 09, 2013

 I have always been surprised how well this and other TD banks work to eliminate problems.  It's a pleasure dealing with the professionals here. The more convenient hours are a real advantage. The waiting time is short, and the service is friendly and efficient. Thanks for doing such a good job.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Great Barrington Branch at Great Barrington, MA
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Terrific Customer Service!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 3star Other Services
by CityClimb, Aug. 01, 2013

Everyone in the branch is terrific! I have never had to wait for a teller or manager. Even my daughter who does not like running ANY errands loves to come along since they always acknowledge her too. I never write reviews but I am impressed with everyone here! Great in person, telephone service can be a different story at times.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, North Branford at North Branford, CT
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Exellent
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Urmat, Jul. 30, 2013

I like this Bank. It's one of the best. Thank you for convenient.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tilton Branch at Tilton, NH
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Best bank around
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by BusterBrown, Jul. 02, 2013

I love TD Bank.   The best bank ever. They have great hours, great policies/ procedures and for the most part, great staff. Most likely the negative reviews posted were isolated cases due to a specific staff situation, which is unfortunate, but certainly not representative of the majority of experiences you will have with this bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Roxbury Branch at Succasunna, NJ
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by rosie44 2013-08-25 06:59:44
WORST CUSTOMER SERVCE.   I contacted customer service to speak to a manager because no one was able to speak with me about my deposit but the manager.  When I called to speak with the acting Manager at 995 Morris Ave,  I was on hold for 30 minutes, and when I called back to informed them, I was told the manager Liz left the building.
 I have never had such rude customer service.  I called again and was told by an assistant that they are no longer handling personal accounts that I should stop sending my deposits to the branch,  I have been banking there for over 2 years.  good thing I have an account at another bank.   worst customer service at this branch.
Down Town Rutland VT TD Bank branch is the best!!!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Vermonter, Jun. 24, 2013

If you live in or near Rutland, VT then I highly recommend TD Bank in Down Town Rutland (across from Walmart/move plaza). The staff, especially the manager Sandy, are so nice and helpful. They are people that really know their stuff and have been there for years. Trust me on this one, you will not be disappointed!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Rutland Branch at Rutland, VT
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AMAZING
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by LIVEITUP, Jun. 17, 2013

This branch is one of the most friendly banks I've ever been into.  They all know me by name and acknowledge me when I walk through the door.  I would highly recommend this branch to anyone.  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, North Wickham Road Branch at Melbourne, FL
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AwesomeCustomerService
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by iLovedaASM, Jun. 08, 2013

I love this bank! Everyone is so nice and always takes care of my needs. They are reliable and knowlegable. The tellers always great me with a smile and know my name. The management are friendly and they always make time to answer any questions I have. I deal mostly with the ASM and she is always looking out for me. She know I was looking into business accounts and called me when a really great account was available. Later that same day I was in her office signing up! I love that she took the time to remember that I was looking into a business account and call me to tell me about it. I am so happy she did as I lov heaving all my business transactions in one place. I will continue to stay with this bank and the customer service is amazing!

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Friendly, prompt service has always been my experience @ this branch
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
by misha, May. 27, 2013

I've always found the staff to be friendly & helpful. Not one negative experience. A pleasure to work with.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Augusta Branch at Augusta, ME
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LOVE TD BANK
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by IBELIEVE333, May. 26, 2013

I HAVE BEEN A CUSTOMER FROM THE COMMERCE BANK DAYS. WHEN TD TOOK OVER I WAS WORRIED THE BANK WOULD CHANGE AND LOSE BENEFITS I LOVED SUCH AS GREAT HOURS ETC.  BUT, THAT DIDN'T HAPPEN, AND ACTUALLY THINGS GOT EVEN BETTER.

THE ONLINE BANKING IS GREAT TOO. LOVE THIS BANK!  LOCATIONS EVERYWHERE, GREAT HOURS, VERY ACCOMDATING. THANK YOU!

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on TD Bank, Rockaway Branch at Dover, NJ
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WOW Great Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by mburns95, May. 13, 2013

Wow I was very impressed with this bank and how they treat the customers, you walk in and you just feel like you have known them for years. Good job ladies.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Thomaston Branch at Thomaston, ME
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TD Bank, Bluffton Hwy 278, Bluffton, SC
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by johnnyk, Apr. 13, 2013

I saw mixed reviews on TD Bank and I think it's an injustice to the individual employees that all of their sites are rolled into a TD Bank review and rating.

In particular, the TD employees at the Bluffton, SC get 5 star ratings from my wife & me!!!  They have been superb in all customer satisfaction dimensions and we highly recommend doing business with them if you live in the area.

We only started doing business with them about 3 months ago in conjunction with purchasing a home in the vicinity and have had interactions with six of their personnel and every one has been excellent!!

The only general deficiency we have noted is that TD Bank's enterprise-wide software applications could be more state of the art

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Bluffton Hwy 278 Branch at Bluffton, SC
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Great Bank
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Customer2222, Apr. 12, 2013

I opened my account here as i moved to the area. The staff was amazing. They seemed to look at me as a personan dnot a number. They were able to print my debit card instantlywhich was soo cool. They are also open longer hours than all the other banks. The manager even came over and introduced herself while i was waiting for my deposit slip.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Putney Road Branch at Brattleboro, VT
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Fabulous service!
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 3star Other Services
by Lmelloteta, Apr. 10, 2013

I have been banking at this branch since it opened and have found the service to quick and professional. They go out of their way to meet the needs of their account holders.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Westhampton Beach Branch at Westhampton Beach, NY
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by happyinriverhead 2014-07-24 08:54:16
OMG this is banking at its best. Why cant other financial institutions follow their lead? Only one problem for me, I live in Riverhead and there is no TD bank to be found at that location. Could it be the other banks are afraid? I think so. Thank you TD bank!
Love it here!
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by VickersRV, Apr. 04, 2013

I do love this bank do to the fact that everyone here rocks. There personable and friendly also helpful when I needed to open another account for my business. It's great that Sonya, Dixie & the Hispanic chick in the drive thru with glasses which I can't remember her name are the best.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, New Smyrna Branch at New Smyrna Beach, FL
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manager & staff
 5star Overall Rating
by sbeltran, Mar. 19, 2013

Very knowledgeable and friendly, the greatest

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Boca Federal Branch at Boca Raton, FL
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Excellent service
 5star Overall Rating
by cjeanreview, Mar. 14, 2013

The staff at TD bank is always helpful, knowledgeable, and friendly.

* this review was made on TD Bank, Dupont Circle Branch at Washington, DC
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