TD Bank, Deptford Branch

Name:TD Bank, Deptford Branch
Full Service Brick and Mortar Office
Review:356 client reviews
Location:1470 Clements Bridge Road
Deptford, NJ 08096

Gloucester County
View Other Branches
Office Hours:Sun: 11:00 to 16:00
Mon: 08:30 to 17:00
Tue: 08:30 to 17:00
Wed: 08:30 to 17:00
Thu: 08:30 to 20:00
Fri: 08:30 to 20:00
Sat: 08:30 to 15:00
Drive-up Hours:Mon-Fri 7:30-8:00
Sat 7:30-6:00
Sun 11:00-4:00
Branch Deposit:$63,242,000
FDIC Cert:#18409

The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank, The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1318, view all, view on map
Total Assets:$234,388,631,000
Total Deposits:$194,759,528,000
Total Equity Capital:$32,177,928,000
Total Domestic Office Deposits:$194,323,099,000
Net Income:$227,634,000
Quarterly Net Income:$227,634,000
Return on Equity:3%
Quarterly Return on Equity:3%

Client Review

356 client reviews of TD Bank scored 2.5 out of 5.

Waited 38 minutes in line drive thru
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by Backlash, Nov. 22, 2014

I would like to make you aware of my experience today at my home TD Bank in Deptford, NJ. I arrived at the drive thru at 3:55 pm and the bank is scheduled to close at 4:00. I am behind ONE car in line. This car remains in line and conducting transactions for 32 minutes. When I finally pull up the tubes are closed and I am told by the teller. I am sorry but I can't stay here all night and he walks away. My question is two fold. If I was inside the bank and this occurred would I have been told to leave and secondly is this the written Corporate Policy of TD Bank.

I would like a phone call from the Branch Manager as soon as possible in reference to this matter. I have all my business accounts as well as all my personal account with the bank and have been a member of this branch since the day it opened.

I will be forwarding my concerns to the regional Corporate Offices on Monday should I not receive a call from the branch manager.   

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Deptford Branch at Deptford, NJ
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by jriz1219 2014-12-11 08:00:53
u are complaining because u decided to go to the bank at 3:55 when they close at 4????? lolol come on dude thats insane!! I would of told u to beat it too! U should of went inside since u decided to go there 5 minutes before they close and maybe u would of been served but that is insane that u would complain about being turned down for arriving to the bank 5 minutes before they close!! Next time get out of the car and GO INSIDE!! Its not that hard to go inside instead of staying in the car! Dont be lazy when u decide to arrive at a place of business minutes before they close and then complain because they turn u down and then demand on a website that they probably dont even look at to have the branch manager call u back ASAP!! Call there and complain if u are that mad!! U actually think they are going to look at this site and say "oh i better call this person immediately!!" come on be real!
by Littlebiglady 2015-02-24 09:49:34
While the response was not polite, The bank closes at 4:10. You have an extra 10 minutes that TD gives for stragglers who barely make it in time. If you're late use the night drop.  Employees have things to do that are time sensitive after closing time so if you're not sure n front of then before 4:10 chances are they will be unable to help you.  If you were inside and locked in the building that is an entirely different story.

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