TCF National Bank, Fridley Cub Branch

Name:TCF National Bank, Fridley Cub Branch
Full Service Retail Office
Review:49 client reviews
Location:250 - 57th Avenue, N.E.
Minneapolis, MN 55432

Hennepin County
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Phone:800-823-2265
Branch Deposit:$13,416,000
FDIC Cert:#28330
Established:1999-08-02


The Bank

Name:TCF National Bank
Concentration:Commercial Lending Specialization
Established:1923-01-01
FDIC Insurance:1936-03-25
Holden By:Tcf Financial Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:388, view all, view on map
Website:http://www.tcfbank.com
Total Assets:$19,425,092,000
Total Deposits:$15,626,386,000
Total Equity Capital:$2,037,781,000
Total Domestic Office Deposits:$15,626,386,000
Net Income:$175,097,000
Quarterly Net Income:$23,800,000
Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:5%
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Client Review

49 client reviews of TCF National Bank scored 2 out of 5.

misinformed information
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ssherman, May. 20, 2015

5 days prior to my visit today. I asked a staff member if they had a coin machine counter. I was told they did. So today I come in asking where the machine was located and I was told there wasn't one available. I was speechless. Normally I would have just left but I had a heavy jar full of change that was quite heavy and when I persisted to explain that I was told there was a coin machine and I clearly stated I was frustrated. And to my surprise. The manager asst chantel 23554 said I could use the jewel machine and she would waive the fee. What a relief! I was Sooooo ready to NEVER return to this branch that I planned on using while living in the area. So thanks for helping with the miscommunication and making me a happy customer!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TCF National Bank, Munster, In Jewel Branch #2329 at Munster, IN
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LazyBear2
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by LazyBear2, Jul. 08, 2014

Generally my wife and I have been very happy with TCF and this branch.  We have been doing business with them since they opened in the Stillwater area.  We have dealt with them with regard to a second mortgage some time ago and that person was not so easy to work with.  However, recently I had to get a signature guarantee for a brokerage account I was moving and the manager was EXTREMELY helpful and nice.  Also, we try very hard to avoid over drafts and other mistakes but occasionally it happens.  In every case they have been very willing to consider the situation and have always been fair.  I can recommend TCF and the Oak Park Heights branch.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TCF National Bank, Oak Park Heights Branch at Stillwater, MN
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an inside perspective.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bluejay49, Jun. 27, 2014

This is an awful branch In a run of the mill company. I watched the most non customer friendly policies come out and be treated as normal constantly. I've watched customers that have been there for years be fee - ed over hundreds on dollars. I was trying to help a woman into a different account and she just looked up at me and said 'just take pity on me and close this account.' Regardless of the situation they won't reverse a fee. They'd rather close your account than waive this fee regardless of your banking history, the people who open accounts there rarely give the disclosure packets or explain the fees, they have a very low quality product and they don't cater much besides a basic checking and maybe a power savings with a low interest rate and a decent fee that will never outweigh the .03 interest you might make a penny off of. A few of the employees particularly will say the rudest things, hold up the line for a good while because they don't want the customers yet, just because they're rude. If a business overcharges or double charges you and the account goes negative then they tell you to go to the business and demand that 37 non refundable fee back
 Even if it was only 15 dollars in the first place. This is an awful bank. Go just about anywhere else and get a better deal. There's a reason most employees don't have accounts here

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TCF National Bank, 6th & Chambers #7029 Branch at Aurora, CO
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