SunTrust Bank, Staples Mill Branch

Name:SunTrust Bank, Staples Mill Branch
Full Service Brick and Mortar Office
Review:164 client reviews
Location:4030 Glenside Drive
Henrico, VA 23228

Henrico County
 
Phone:804-515-7828
Office Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Weekend: Sat 9-12
Drive-up Hours:Mon: 9-6
Tue: 9-6
Wed: 9-6
Thu: 9-6
Fri: 9-6
Weekend: 9-12
Branch Deposit:$62,515,000
FDIC Cert:#867
Established:1969-10-06


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1584, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$175,463,961,000
Total Deposits:$136,261,353,000
Total Equity Capital:$21,865,218,000
Total Domestic Office Deposits:$136,261,353,000
Net Income:$404,276,000
Quarterly Net Income:$404,276,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
 More...


Client Review

164 client reviews of SunTrust Bank scored 2.5 out of 5.

Furys Ferry Suntrust is Great
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Hamerdawg, Jun. 27, 2014

Whole family has been banking here for years and everyone has always been very friendly, kind, and helpful.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Fury's Ferry Publix Branch at Augusta, GA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Suntrust Mulberry is great!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by EdieSJones, May. 30, 2014

They're great!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Mulberry Branch at Mulberry, FL
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Lack of service
Overall Rating
by smithca44, May. 21, 2014

I would say I received "poor" service, but actually, I did not receive ANY service.  I went to pick up a Western Union transfer and was told only one person knows how to do it, and that person was not there that day.  Inconvenient and I had to try to find another Western Union location. It might be good customer service to train a few people on how to do Western Union tasks.

* this review was made on SunTrust Bank, Westgate Branch at Manassas, VA
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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