SunTrust Bank, South Dekalb Branch

Name:SunTrust Bank, South Dekalb Branch
Full Service Brick and Mortar Office
Review:196 client reviews
Location:2727 Candler Road
Decatur, GA 30034

Dekalb County
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Phone:404-244-2270
Office Hours:Mon: 9-4
Tue: 9-4
Wed: 9-4
Thu: 9-4
Fri: 9-6
Weekend: Sat 9-12
Drive-up Hours:Mon: 9-4
Tue: 9-4
Wed: 9-4
Thu: 9-4
Fri: 9-6
Weekend: 9-12
Branch Deposit:$34,788,000
FDIC Cert:#867
Established:1971-06-10


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1519, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$185,909,845,000
Total Deposits:$143,269,869,000
Total Equity Capital:$22,605,230,000
Total Domestic Office Deposits:$142,894,869,000
Net Income:$1,737,829,000
Quarterly Net Income:$422,004,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

196 client reviews of SunTrust Bank scored 2.5 out of 5.

Suntrust Bank - Dunn, NC Location
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mac1, Jun. 19, 2015

The folks at this branch are outstanding!  I had a problem that wasn't easy to solve or fix and the branch manager (& she is an Assistant VP) and her personal banker went far beyond the call of duty and worked to help us for over 6 weeks without giving up until the problem was solved.  They and the fraud department for SunTrust Bank are awesome.  I wish that I could say the same about Capital One....  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Ccb-Dunn Branch 355 at Dunn, NC
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Mrs.Doris M. Collins
Overall Rating
by sadiesue, Jun. 11, 2015

My time with Sun Trust Bank has been very good until they changed their on-line-banking service!
I don't really know how to describe the difference.
I have used on-line-banking for years and was very happy with it. All at once I opened my account and behold! a whole new system that is not even user friendly at all.
The "Powers that be" would have made a better move by having a customer survey before they suddenly decided to make a change. This change came from the head office in Atlanta,GA. with no input from their customers. I am thinking of making a banking change after I look into some different systems. This was done for "security"  Ha,Ha!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, 23rd Street Branch at Panama City, FL
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Joy To Bank Here
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by PLH1, Jun. 10, 2015

I have been with SunTrust bank in Thomasville, GA for a little over 5 years. I have always had such pleasant experiences while dealing with the staff there. They all have friendly and outgoing personalities and are very knowledgable about the services they offer. I even received a thank you / welcome note from the branch manager once I opened my account. Talk about making an impact on me. I will refer all my friends and family to this branch location.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Thomasville Branch at Thomasville, GA
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All Reviews...

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