SunTrust Bank, South 436/Lake Margaret Branch

Name:SunTrust Bank, South 436/Lake Margaret Branch
Full Service Brick and Mortar Office
Review:219 client reviews
Location:3800 South Semoran Boulevard
Orlando, FL 32822

Orange County
View Other Branches
 
Phone:407-306-6228
Office Hours:Mon: 9-4
Tue: 9-4
Wed: 9-4
Thu: 9-4
Fri: 9-6
Weekend: Sat 9-12
Drive-up Hours:Mon: 8-5
Tue: 8-5
Wed: 8-5
Thu: 8-5
Fri: 8-6
Branch Deposit:$87,443,000
FDIC Cert:#867
Established:1988-02-08


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1321, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$202,481,382,000
Total Deposits:$163,281,910,000
Total Equity Capital:$23,843,246,000
Total Domestic Office Deposits:$162,671,910,000
Net Income:$1,034,589,000
Quarterly Net Income:$547,554,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

219 client reviews of SunTrust Bank scored 2.5 out of 5.

HORRIBLE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Katara, Oct. 25, 2013

Horrible service to say the least!!! I've only had my bank account active with them for 4 months. They have charged me multiple $36 fees and $12.50 fees to transfer my own money from my savings into my checking account which is always automatic, YES they actually charge to move $1 over from savings into the checking account. When I first opened the SunTrust account they misspelled my name 3 times on the card and it took them 1 month to provide me with my checks and so on. I once had to do a dispute and they validated it and then 3 months later ended up taking out the money from my account without any warning because their employee never faxed over the papers to the fraud department. Their employees are extremely RUDE and unprofessional. When I went to the branch to get help they didn't want to deal with my situation, they always pass off customers to call customer service or another department. SunTrust does NOT care for their customers unless they have $500,000 or more in their account. It has cost me about $300-400 in fees to have this account active. They do not refund any of the fees even if it is unexplained. I made the mistake of doing business with them, so if you can, please stay away from SunTrust!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, South 436/Lake Margaret Branch at Orlando, FL
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