SunTrust Bank, Short Pump Branch

Name:SunTrust Bank, Short Pump Branch
Full Service Brick and Mortar Office
Review:218 client reviews
Location:11501 W Broad St.
Henrico, VA 23233

Henrico County
View Other Branches
 
Phone:804-364-9598
Office Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Weekend: Sat 9-12
Drive-up Hours:Mon: 9-6
Tue: 9-6
Wed: 9-6
Thu: 9-6
Fri: 9-6
Weekend: 9-12
Branch Deposit:$102,928,000
FDIC Cert:#867
Established:1991-03-18


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1419, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$200,557,635,000
Total Deposits:$162,368,587,000
Total Equity Capital:$23,449,592,000
Total Domestic Office Deposits:$161,758,587,000
Net Income:$1,969,279,000
Quarterly Net Income:$500,892,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

218 client reviews of SunTrust Bank scored 2.5 out of 5.

Suntrust Forest Park
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SYLL, May. 11, 2017

I visit the office at Forest Parkway location concerning a dilemma with my account.  When I met Ebonee she went over and Beyond to help me solve my account problem.  Very professional with  rectifying the problem by contacting specific individuals in a matter of minutes.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, North Clayton Branch at Forest Park, GA
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Great Job
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by okeniowa, Apr. 26, 2017

Clean pleasant environment short wait time always a smile and a warm hello. I  never any problems and I have to drive 35 miles to get to the branch always resolves my problems and very helpful.
Thank you

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on SunTrust Bank, Teays Valley Kroger Branch at Scott Depot, WV
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Legacy Properties Property Manager
Overall Rating
by Legacyproperties, Apr. 06, 2017

I pretty much go to this location everyday, the people are very friendly and they do a great job!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Tarpon Springs Branch at Tarpon Springs, FL
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All Reviews...

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