SunTrust Bank, Sharon Square

Name:SunTrust Bank, Sharon Square
Full Service Brick and Mortar Office
Review:192 client reviews
Location:4777 Sharon Road
Charlotte, NC 28210

Mecklenburg County
View Other Branches
 
Phone:704-367-7700
Office Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Drive-up Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Branch Deposit:$45,197,000
FDIC Cert:#867
Established:1940-04-27


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1519, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$185,909,845,000
Total Deposits:$143,269,869,000
Total Equity Capital:$22,605,230,000
Total Domestic Office Deposits:$142,894,869,000
Net Income:$1,737,829,000
Quarterly Net Income:$422,004,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

192 client reviews of SunTrust Bank scored 2.5 out of 5.

Shabbir Shah
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by adeel1234, May. 20, 2015

Often time, those of us in customer service here suggestions to improve and general unhappiness, but is important to recognize the good things as well.
I went  to Wheaton  branch today and Observed  Tina working with a very 'tough" customer, she was utmost professional and respectful. She maintained a smile and remained professional, not only Tina deserved to be recognized, she should be given a raise!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Wheaton University Branch at Silver Spring, MD
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Stealing money
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by notahappymoma, May. 14, 2015

My son had an account with this bank. he deposited a sizeable check into his account. They said it was fraudulent. However they pulled money out of the check writers account. Then they proceeded to close my sons account without giving him his money. It has been over a month of him waiting for his money to no avail. They have the money somewhere. They never returned the money to the original check writer, the have yet to give my son his money. Bills are backing up and I am having to pay his bills. This is very disappointing. He needs his money. It is stealing.

* this review was made on SunTrust Bank, Jonesville Branch at Newberry, FL
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Can't put my trust in this bank
Overall Rating
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by jewl, Apr. 25, 2015

This bank started charging my account stating that I had to have $5000.00 at all times or I would get fees. I never signed up for that kind of account. It's been one thing after another. I have tried 3 different times to get my savings and checking set up properly and they still never get it right.They give me the impression that they really don't know what they are doing. They just bumble along.And my money is nothing to be screwing with! Also,they are so nosey and ask you lots of personal questions now-claiming that they are "trying to serve their customers better"-very suspicious. I really question their business practices. They have stolen money from me by setting up accounts that charge me hidden fees with me unaware over and over.

 I feel there is nothing to do now but to pull all of my money out, close the accounts, and take my business to where it is appreciated, and they know how to get things right-the first time. I have given this bank too many chances to make things right, but I feel that they have blown trust. I want to feel confident that my money is safe- not fearful that they are messing around with my money.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Amelia Island Branch at Fernandina Beach, FL
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