SunTrust Bank, Rock Creek Village Branch

Name:SunTrust Bank, Rock Creek Village Branch
Full Service Brick and Mortar Office
Review:220 client reviews
Location:5504 Norbeck Rd
Rockville, MD 20853

Montgomery County
View Other Branches
 
Phone:301-692-1301
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Sat: 09:00 to 14:00
Drive-up Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Weekend: 9-2
FDIC Cert:#867
Established:2003-07-01


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1317, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$203,380,775,000
Total Deposits:$165,526,301,000
Total Equity Capital:$24,109,689,000
Total Domestic Office Deposits:$165,526,301,000
Net Income:$1,608,828,000
Quarterly Net Income:$574,239,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%
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Client Review

220 client reviews of SunTrust Bank scored 2.5 out of 5.

Superior Customer Service!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SunTrustCustomer, May. 24, 2016

The staff at the Rock Creek Village branch in Rockville is awesome!!!  Abdoulie, Marsha, and Congphi, Carmen, Sharon and Camala go out of their way to be of service to me and my husband.  We are always greeted with the warmest of welcomes, and our needs are always met!!!  Marsha spent hours with me the other day helping me to make necessary changes to accounts because my wallet was stolen, and her efficiency was 5 star!!  We are just getting to know Giulio, the premier banker, and he seems very nice.!!!  We are lucky to have the relationship that we have with all of them!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Rock Creek Village Branch at Rockville, MD
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Awesome Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DrPaul, Dec. 15, 2011

Abdul, the branch manager is the best bank manager I have known.  I am past a half century in age, so I have met a few.  He greets customers by name and always makes the time for you to have a personal banking experience.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Rock Creek Village Branch at Rockville, MD
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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