SunTrust Bank, Oyster Point Branch

Name:SunTrust Bank, Oyster Point Branch
Full Service Brick and Mortar Office
Review:220 client reviews
Location:11817 Canon Boulevard
Newport News, VA 23606

Newport News City County
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Phone:757-873-7920
Office Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Drive-up Hours:Mon: 8:30-5:30
Tue: 8:30-5:30
Wed: 8:30-5:30
Thu: 8:30-5:30
Fri: 8:30-6
FDIC Cert:#867
Established:1988-01-19


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1317, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$203,380,775,000
Total Deposits:$165,526,301,000
Total Equity Capital:$24,109,689,000
Total Domestic Office Deposits:$165,526,301,000
Net Income:$1,608,828,000
Quarterly Net Income:$574,239,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%
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Client Review

220 client reviews of SunTrust Bank scored 2.5 out of 5.

LONG WAIT IN DRIVE THRU
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Lac82962, Feb. 22, 2017

I just went to the Suntrust Bank Drive thru on Canon Blvd. in Newport News and had the longest wait ever! There was only 1 car in front of me & I was there 15 minutes! Usually I'm in & out of there within 5 Minutes! I asked the woman at the window what was going on & was told "Nothing - I'm waiting on people inside the branch too." No Apology or anything. It was the 1st time I've experienced since Terrible customer service there.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Oyster Point Branch at Newport News, VA
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