SunTrust Bank, Oak Ridge Branch

Name:SunTrust Bank, Oak Ridge Branch
Full Service Brick and Mortar Office
Review:220 client reviews
Location:1188 Oak Ridge Turnpike
Oak Ridge, TN 37830

Anderson County
View Other Branches
 
Phone:865-482-0900
Office Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Drive-up Hours:Mon: 8:30-5
Tue: 8:30-5
Wed: 8:30-5
Thu: 8:30-5
Fri: 8:30-6
FDIC Cert:#867
Established:1969-11-24


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1317, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$203,380,775,000
Total Deposits:$165,526,301,000
Total Equity Capital:$24,109,689,000
Total Domestic Office Deposits:$165,526,301,000
Net Income:$1,608,828,000
Quarterly Net Income:$574,239,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%
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Client Review

220 client reviews of SunTrust Bank scored 2.5 out of 5.

Thank you
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Smileyrondu, Jun. 21, 2016

I have been fighting with a company about a mistake they made that caused my account to overdraft. I called you guys to get some help and the person on the phone said you guys will give me the $36 their mistake cost me. I live on a disability check so $36 is a lot of money to me. Thank you so much!!  I went on Facebook to the site called what is happening in oak Ridge and told them how great you guys are. I hope it brings you much more customers!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Oak Ridge Branch at Oak Ridge, TN
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Who opened the account? We didn't.
Overall Rating
Office Environment & Staff
by Floored, Apr. 05, 2014

Someone opened a bank account in my name. Not even my legal name on the bank card. A debit card, overdraft protection authorization AND paper checks, which I haven't used in 10 years! Then a statement. And finally, you closed it, too. Did I mention that my wife's name wasn't included in all of this? Need I say what she thought and how she felt? Need I say you haven't heard the last of me? Need I say I read your Sun Trust Policy and feel that you may not have read mine? It would have simply stated that I did NOT authorize an account to be opened. I simply cashed a check as a guest.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Oak Ridge Branch at Oak Ridge, TN
10 of 10 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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