SunTrust Bank, Merchants Road Branch

Name:SunTrust Bank, Merchants Road Branch
Full Service Brick and Mortar Office
Review:203 client reviews
Location:700 Merchants Road
Knoxville, TN 37912

Knox County
View Other Branches
 
Phone:865-689-1043
Office Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Drive-up Hours:Mon: 8:30-5
Tue: 8:30-5
Wed: 8:30-5
Thu: 8:30-5
Fri: 8:30-6
Branch Deposit:$34,718,000
FDIC Cert:#867
Established:1971-01-07


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1473, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$183,166,171,000
Total Deposits:$149,440,466,000
Total Equity Capital:$23,290,600,000
Total Domestic Office Deposits:$149,290,466,000
Net Income:$1,468,850,000
Quarterly Net Income:$553,924,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%
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Client Review

203 client reviews of SunTrust Bank scored 2.5 out of 5.

Alan V.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by NODAK, Jan. 29, 2016

I chose Sun Trust when I lived in Maryland and traveled all over that state and to Hampton Roads and the Eastern Shore.  Having branches in large cities AND little hamlets in several states is very important to me.  There were several branches that I could have made my home bank but I chose Sun Trust @ Wards Corner because of the exemplary professionalism, knowledge, and customer service by Mrs  Henriqi-Nelms.  Sun Trust could not have a better management supervisor and customer advocate.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Wards Corner Branch at Norfolk, VA
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great service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by localgirl, Dec. 08, 2015

These folks are always friendly, try to help solve any problems, recognize me personally, and I don't have to wait here as long as at other bank sites.  Moved all my accounts to this bank (from 3 different banking companies) because I like that they know me by sight, and don't just read my name of a check.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on SunTrust Bank, Green Valley Branch at Monrovia, MD
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Great Bank. Excellent Loan Terms and Credit Lines
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by trey57735, Nov. 14, 2015

SunTrust Bank is an excellent bank to do business with. As a bank, they mostly deal with commercial lending.  This is a great benefit because they are able to fund my business needs and address my personal needs as well.  I need a bank that will grow with me and invest in me (FOB).  SunTrust allows me access to generous capital and financial products so that I stay at peak performance, both personally and with my FOB.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
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All Reviews...

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