SunTrust Bank, Main Ocala Branch

Name:SunTrust Bank, Main Ocala Branch
Full Service Brick and Mortar Office
Review:186 client reviews
Location:203 East Silver Springs Boulevard
Ocala, FL 34470

Marion County
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Phone:352-368-6347
Office Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Drive-up Hours:Mon: 8-5
Tue: 8-5
Wed: 8-5
Thu: 8-5
Fri: 8-6
FDIC Cert:#867
Established:1910-01-01


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1519, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$185,909,845,000
Total Deposits:$143,269,869,000
Total Equity Capital:$22,605,230,000
Total Domestic Office Deposits:$142,894,869,000
Net Income:$1,737,829,000
Quarterly Net Income:$422,004,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

186 client reviews of SunTrust Bank scored 2.5 out of 5.

SunTrust Bank Southwood Tallahassee FL
Overall Rating
Office Environment & Staff
Waiting Time
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by birthnurse, Feb. 25, 2015

I have had nothing but excellent service since I moved to Tallahassee from the Southwood branch staff and management. They have done more than was necessary to help me on several occasions. The staff has been friendly and cooperative. I would recommend this branch without reservation.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Southwood Plantation Branch at Tallahassee, FL
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WORST BANK EVER
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by cgodinez2275, Feb. 19, 2015

They are totally and absolutely inefficient, they have no control over anything, their online banking records are very inaccurate. Their Customer Service is absolutely lousy!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Port Charlotte Branch at Port Charlotte, FL
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mortgage loan
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dissatisfied0308, Feb. 18, 2015

We have been Sun Trust customers for over 30 years. It seems their customer service gets worse every year. We have had credit card theft, notified them immediately that the charges were not made by us and still they mailed a computer to an address that was not ours. They hold our mortgage and we paid from their online site EARLY and they still sent us to their collections department. Would not recommend them to anyone. Not worth the aggravation as they have no customer service skills.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, East Ocala Branch at Ocala, FL
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