SunTrust Bank, Gunbarrel Road Branch

Name:SunTrust Bank, Gunbarrel Road Branch
Full Service Brick and Mortar Office
Review:208 client reviews
Location:1900 Gunbarrel Rd
Chattanooga, TN 37421

Hamilton County
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Phone:423-553-1761
Office Hours:Mon: 9-4
Tue: 9-4
Wed: 9-4
Thu: 9-4
Fri: 9-6
Weekend: Sat 9-1
Drive-up Hours:Mon: 8:30-4
Tue: 8:30-4
Wed: 8:30-4
Thu: 8:30-4
Fri: 8:30-6
Weekend: 9-1
Branch Deposit:$62,876,000
FDIC Cert:#867
Established:2004-05-03


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1472, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$186,710,993,000
Total Deposits:$152,627,404,000
Total Equity Capital:$23,144,159,000
Total Domestic Office Deposits:$152,617,387,000
Net Income:$1,978,573,000
Quarterly Net Income:$509,723,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

208 client reviews of SunTrust Bank scored 2.5 out of 5.

Superior Customer Service!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by SunTrustCustomer, May. 24, 2016

The staff at the Rock Creek Village branch in Rockville is awesome!!!  Abdoulie, Marsha, and Congphi, Carmen, Sharon and Camala go out of their way to be of service to me and my husband.  We are always greeted with the warmest of welcomes, and our needs are always met!!!  Marsha spent hours with me the other day helping me to make necessary changes to accounts because my wallet was stolen, and her efficiency was 5 star!!  We are just getting to know Giulio, the premier banker, and he seems very nice.!!!  We are lucky to have the relationship that we have with all of them!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Rock Creek Village Branch at Rockville, MD
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Phenomenal
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Cmobley, Apr. 29, 2016

I love this branch. The employees have become my friends because of their incredible customer service. Lidia and the other tellers are so helpful and kind and always know their stuff.

* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Hunter's Green Branch at Tampa, FL
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NO ONE ANSWERS THE PHONE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by pam123, Apr. 26, 2016

No one answers the phone at this branch and I left a phone number for the manager to contact me and it is three days later and still no call.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Altamonte Crossing Branch at Altamonte Springs, FL
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All Reviews...

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