SunTrust Bank, Graves Mill Branch

Name:SunTrust Bank, Graves Mill Branch
Full Service Brick and Mortar Office
Review:197 client reviews
Location:18077 Forest Road
Forest, VA 24551

Bedford County
View Other Branches
 
Phone:434-316-5945
Branch Deposit:$29,479,000
FDIC Cert:#867
Established:1994-09-28


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1519, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$185,909,845,000
Total Deposits:$143,269,869,000
Total Equity Capital:$22,605,230,000
Total Domestic Office Deposits:$142,894,869,000
Net Income:$1,737,829,000
Quarterly Net Income:$422,004,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

197 client reviews of SunTrust Bank scored 2.5 out of 5.

Mr Rating
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by snake, Jul. 13, 2015

Branch at Hialeah Fl West 24 av and 60st greatest mess,every time I visit the branch there are new employees and Branch Mgr

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, El Mercado Branch at Hialeah, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by Observation 2015-07-15 05:16:53
At El Mercado Suntrust Bank,seems they careless if their customers walk away to a different Bank Competitor,El Mercado Suntrust Branch located at 2400 west 60st At Hialeah Fl 33016,It will be amaze that any cashier,Bank officer or The Bank Mgr will last more than a year,after reading couple of blogs of different a branches of Suntrust it seems that is not trust at Suntrust,I been a customer since this institution use to be sun Bank ,I been merging my accounts to another branch due the lack of respect and professionalism of the new Bankers at this institution which just to be on of the best,over 20 years banking with this institution.
Suntrust Bank - Dunn, NC Location
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mac1, Jun. 19, 2015

The folks at this branch are outstanding!  I had a problem that wasn't easy to solve or fix and the branch manager (& she is an Assistant VP) and her personal banker went far beyond the call of duty and worked to help us for over 6 weeks without giving up until the problem was solved.  They and the fraud department for SunTrust Bank are awesome.  I wish that I could say the same about Capital One....  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Ccb-Dunn Branch 355 at Dunn, NC
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Mrs.Doris M. Collins
Overall Rating
by sadiesue, Jun. 11, 2015

My time with Sun Trust Bank has been very good until they changed their on-line-banking service!
I don't really know how to describe the difference.
I have used on-line-banking for years and was very happy with it. All at once I opened my account and behold! a whole new system that is not even user friendly at all.
The "Powers that be" would have made a better move by having a customer survey before they suddenly decided to make a change. This change came from the head office in Atlanta,GA. with no input from their customers. I am thinking of making a banking change after I look into some different systems. This was done for "security"  Ha,Ha!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, 23rd Street Branch at Panama City, FL
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Banks Nearby

Wells Fargo Bank, Graves Mill Center Branch (0.1 miles)
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American National Bank and Trust Company, Graves Mill Office (0.5 miles)
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