SunTrust Bank, Glen Burnie Branch

Name:SunTrust Bank, Glen Burnie Branch
Full Service Brick and Mortar Office
Review:200 client reviews
Location:100 Crain Highway, S. W.
Glen Burnie, MD 21061

Anne Arundel County
View Other Branches
 
Phone:410-590-6010
Office Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Weekend: Sat 9-12
Drive-up Hours:Mon: 9-5
Tue: 9-5
Wed: 9-5
Thu: 9-5
Fri: 9-6
Weekend: 9-12
Branch Deposit:$109,658,000
FDIC Cert:#867
Established:1879-01-01


The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
Established:1891-09-21
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1519, view all, view on map
Website:http://WWW.SUNTRUST.COM
Total Assets:$185,909,845,000
Total Deposits:$143,269,869,000
Total Equity Capital:$22,605,230,000
Total Domestic Office Deposits:$142,894,869,000
Net Income:$1,737,829,000
Quarterly Net Income:$422,004,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
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Client Review

200 client reviews of SunTrust Bank scored 2.5 out of 5.

Best Suntrust Branch in Augusta!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sahminga, Aug. 11, 2015

We have banked with SunTrust for over 20 years.  During that time, we have visited almost every branch in the Augusta area. Over the past year or so, this bank has drastically changed...for the better! We now receive only superior customer service!  We will only visit this branch from now on.  Gary, Adam, Maria and Gillian are awesome!  Thank you for being the BEST!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Fury's Ferry Publix Branch at Augusta, GA
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A client for 20 years
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SatisfiedHenrico, Aug. 05, 2015

Management team: Shows excellence in communication, customer relation, responsiveness, people rapport.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SunTrust Bank, Regency Branch at Henrico, VA
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mr
Overall Rating
by redi, Jul. 28, 2015

I pulled up to the drive thru window this morning and tried to cash out some real point. it was the direct window to the inside the bank so it was not the vacuum tube. But tell her did not want to cash out my coins even though I could easily have just let them through the window directly to her. It seemed as if she was in no mood to serve me. Bad policy.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, North Beneva Branch at Sarasota, FL
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by summergal70 2015-07-30 19:51:51
Being in banking for over 27 years, I will just let you know that the drive up windows are not mechanically equipped to hold rolled coins. Maybe a couple of rolls at a time, however, most banks do not allow it because it could cause a back up in the windows. Most banks will gladly take rolled coins on the inside.
It sounds like the teller should have made more of an effort to explain the reason why rather than make you feel like they did not care. Hope this helps.

All Reviews...

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