SunTrust Bank, Chattanooga Branch

Name:SunTrust Bank, Chattanooga Branch
Full Service Brick and Mortar Office
Review:222 client reviews
Location:736 Market Street
Chattanooga, TN 37402

Hamilton County
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Office Hours:Mon: 09:00 to 16:00
Tue: 09:00 to 16:00
Wed: 09:00 to 16:00
Thu: 09:00 to 16:00
Fri: 09:00 to 17:00
FDIC Cert:#867

The Bank

Name:SunTrust Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Suntrust Banks, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1303, view all, view on map
Total Assets:$201,637,519,000
Total Deposits:$164,051,107,000
Total Equity Capital:$24,444,710,000
Total Domestic Office Deposits:$164,051,107,000
Net Income:$2,382,813,000
Quarterly Net Income:$773,985,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:10%
Quarterly Return on Equity:13%

Client Review

222 client reviews of SunTrust Bank scored 2.5 out of 5.

Card Services
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jrwilliam, Dec. 08, 2014

This Bank assigned my new credit card to another person with the same name. They did not check my social or birthday. When I took the card to the bank they said they would fix the problem, get me a replacement, and to keep using my old card. When I tried to use my old card I found that they had changed it over to the user who had been errantly issued my new card. Now I am without a card until they send a new one...if it works. It is a personal and financial burden to have to repeatedly go to the bank to have them fix their mistakes. This is the worst security I have ever seen in a bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SunTrust Bank, Chattanooga Branch at Chattanooga, TN
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