Sterling Savings Bank, Richland In-Store Branch

Name:Sterling Savings Bank, Richland In-Store Branch
Full Service Retail Office
Review:11 client reviews
Location:2801 Duportail Street
Richland, WA 99352

Benton County
 
Phone:509-628-0968
Office Hours:Mon: 09:00 to 18:00
Tue: 09:00 to 18:00
Wed: 09:00 to 18:00
Thu: 09:00 to 18:00
Fri: 09:00 to 18:00
Sat: 10:00 to 16:00
Branch Deposit:$6,227,000
FDIC Cert:#32158
Established:2004-01-02


The Bank

Name:Sterling Savings Bank
Concentration:Commercial Lending Specialization
Established:1981-01-01
FDIC Insurance:1983-03-15
Holden By:Sterling Financial Corporation
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:174, view all, view on map
Website:https://www.bankwithsterling.com/Home.aspx
Total Assets:$10,304,811,000
Total Deposits:$7,033,469,000
Total Equity Capital:$1,407,868,000
Total Domestic Office Deposits:$7,033,469,000
Net Income:$104,498,000
Quarterly Net Income:$25,756,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
 More...


Client Review

11 client reviews of Sterling Savings Bank scored 3 out of 5.

They will not protect you or your money
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cross, Mar. 17, 2014

My bank account  was stolen drained and ran negative 1000$. The person who stole my card has already confessed and served jail time, I have been fighting this for three months now and the bank won't do anything. Chris. Has done nothing but give me the run around  even though they have the police report and now is saying there is nothing I can do to get my money back they closed the account and sent it to collections. They have treated the victim like the criminal!! I will be changing banks immediately

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Sterling Savings Bank, Battle Ground Branch at Battle Ground, WA
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by Beans 2014-03-17 14:35:00
Hahahahahaha
Sterling is just what we like in a bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SmallTownBusiness, Feb. 08, 2014

We used to be with Chase (started with Rainier who was bought by WA Mutual, then bought by Chase). Amidst successive issues, we stayed. Then one day we went into Chase and nobody in there was over 22 and none could answer our questions or resolve a simple bank issue, that was our last day at Chase. We wanted to deposit and transfer a cashier's check and Chase's kid-staff insisted we'd have to deposit it and wait five business days for it to be available. Isn't immediate cashing why we have cashier's checks?

We shopped around for a Battle Ground bank and finally settled on Sterling four years ago. We have been very happy with our choice. The cashiers often know us by name which is always a surprise. The management staff has been very helpful with more complex transactions and has given us good advice when needed. Our whole experience with Sterling is that they are friendly and professional and just right for a business of our size. We don't hold a mortgage with them so we couldn't really rate interest costs but everything else they do is excellent.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Sterling Savings Bank, Battle Ground Branch at Battle Ground, WA
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Sterling Bank not so Sterling
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Kenilworth, Feb. 19, 2013

Living in Russia when Sterling bought out our former bank, !st Independent, we found ourselves totally helpless to do long distance banking.  Newly issued debit cards could not be activated because they required information about last account activity.  To get account activity information it requires access to new savings account.  OK, international call to get new account number but their website access is blocked to Russia internet location.  So, no account information at all until return to country?  But expatrates or long term overseas workers or even tourists better beware.

It is impossible to get international wire routing number on line.  They are a "home town" bank; good only if you never leave home.  They do not touch reverse mortgages, nor many other specialized services.  For nearly $10 billion assets bank they are bare bone.  They have 10% of loan capability unused, which might be good compared to the big NY banksters who borrow at 0% interest and charge 8.5-32% interest on loans and credit card balances.  But that is the corporate welfare that keeps the middle class paying to bail out the deregulated (Glass-Stiegal death) international bank cartel.  So, maybe, all in all, the hassle of Sterling at least does not infringe upon human rights the way GoldmanSachs, Citi Bank, Chase grand larcenists do.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
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