Stearns Bank, Review

Stearns Bank, Review

Average rating stars based on 4 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
2
4 star:
0
3 star:
0
2 star:
0
1 star:
2
I Love This Bank
 5star Overall Rating
by jvall, Jan. 24, 2017

Customer service has always be great at this bank.  I have been with them for just about 10 years since they bought my Florida bank.  They have always done everything that I asked for immediately.  I have never been put on hold to wait for an agent.  Their customer service agents are always very nice and friendly and sound happy.  I do all my banking over the phone since I live in texas and their debit card works at most 7-11's and many other locations across the country.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Truck Loan Release...Paying Early
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by minimus, Aug. 25, 2014

The nerve of this bank.....we called to pay off our truck loan one month early and they wanted us to pay the following......a 5% fee of the loan, $150 release fee in addition to the loan. We opted to wait until next month when our loan will be paid up....and they had the nerve to say we had to pay the $150 release fee.
We will never do business with this bank again and I suggest no one else should do business with them.....STAY AWAY!!!!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Stearns Bank, Stearns Bank National Association at Saint Cloud, MN
Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by jvall 2017-01-24 17:37:50
You should always read the terms of a loan before you sign it especially the section on fees.  I am sure that they charged the fees that were in you loan agreement.
Awesome Customer Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by happywithbank, Jul. 02, 2012

Stearns Bank has always gone above and beyond my expectations. They are great people to work with, with excellent customer service!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Lousy
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by StearnsBankSucks, Apr. 27, 2012

Lousy customer service, and the bank itself doesn't seem to know what direction that it is headed in.  Stearns, for some odd reason, purchased Copperstar Bank, and promptly closed the additional locations.  Especially the one located by my house, which meant a LONG drive to the bank do do ANY business.  

Avoid this place.  No reason to do business with them.  I don't see them remaining in Arizona.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Stearns Bank, Stearns Bank Arizona National Associ at Scottsdale, AZ
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Banks Nearby

Synovus Bank, VENICE OFFICE BRANCH (0.1 miles)
Full Service Brick and Mortar Office
101 Center Rd
Venice, FL 34285
Truist Bank, SOUTH BRIDGE BRANCH (0.4 miles)
Full Service Brick and Mortar Office
1670 Us Highway 41 Byp S
Venice, FL 34293
Liberty Savings Bank, F.S.B., 1679 SOUTH TAMIAMI TRAIL BRANCH (0.4 miles)
Full Service Brick and Mortar Office
1679 S Tamiami Trl
Venice, FL 34293
PNC Bank, VENICE BRANCH (0.9 miles)
Full Service Brick and Mortar Office
1788 S Tamiami Trl
Venice, FL 34293
JPMorgan Chase Bank, VENICE AVE E AND PINEBROOK BRANCH (1.4 miles)
Full Service Brick and Mortar Office
1320 E Venice Ave
Venice, FL 34285

More