SONABANK, Review

SONABANK, Review

Average rating based on 2 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
Family Feel
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by kcutshaw, Dec. 26, 2014

I have a savings account here, my son has a savings account here and I use their CDs. A friend took out a business loan with SONA and found the experience smooth. I enjoy the family atmosphere. My savings accounts are not robust but the staff treats me very well. They know me by name- and that means a lot! I even get a card on my birthday!! I think this is the most friendly bank in the area.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on SONABANK, Forest Lakes Branch at Charlottesville, VA
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Sona sucks
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by truthteller618, Dec. 08, 2014

 I j lust feel like this is a very unprofessional bank. I've been baking here for nearly three years and I always have to deposit my money. I don't make a lot I'm mostly a stay at home With my child but everytime I go to Sona I have to deposit my entire paycheck because they say I don't have enough to cover it. This was never a problem back in my home state at either of the banks that I used to bank at especially after a few years of being a customer. Every other bank that I've been too will allow you, after they get to know you , to withdraw some money as long as you're depositing more than you're taking out of the check. But here they don't care if you don't have the money to cover it you don't get to withdraw anything from your check. I don't get it I don't feel like I'm a valued customer and soon I will have a very large check coming but I don't know that I trust this bank with that large of amount of money. I've also never had a problem with my employers check clearing in 1 day until I started banking with Sona. For some reason only part of my check clears and it takes two to three days to clear the entire thing and I am talking only a few hundred dollar. I don't feel like they value their customers, the building is old and smells like cigarettes because everybody there smokes. I'm thinking I will probably close my account or open another one if I start making more money because this is ridiculous.  I also all of a sudden got a call from one of the managers that my card has been compromised so they cancelled it and we're sending me a new one I have called over and over again to see what exactly happened and still haven't gotten any answers. Apparently there was no withdraws but somehow my card was compromised.I'm leery because I've heard this happens a lot with this bank which I didn't find out till after I had signed up with them. Save your money for the more professional banks that will take the time to get to know you and work with you.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on SONABANK, Front Royal Branch at Front Royal, VA
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by toddi 2015-03-18 09:38:04
I love this bank, I used it when it was Prince George SB, transitioned to Sona, been with THEM for THIRTY YEARS.  The employees are perfect, I have only one complaint, that is, I need to call when I leave the radius of security.  That probably is not to complain about, since it reassures that the bank is watching out for me.
by ClarissaF 2018-01-06 09:10:05
If they're not let you take money it sounds like you probly bounce a lot of checks I've never had a problem has gotten down to have a 9 cent my account I put my check in and they let me take $200 out of it if I want. I've been with sona since they were hack I think peninsula trust and they've been very nice I went from BB and T to this bank for the pure fact I've been banking with somebody for so long that all the people that were at peninsula trust when BB and T bought them out they didn't like how they were gonna be treated and how they were to treat the customers so lot of them left and came over to Evb, I like that every one of them know my name and they know my husband. We've lived in Gloucester for 17 years and before we moved here we needed a small loan we had titles to 2 cars that were not very old no bank would help us but peninsula trust/Evb  Let us turn our titles in and get alone I've had more than 2 or 3 loans with them and never had a problem they've been very nice I don't exactly like the name sona but It works I don't know why they didn't just call it Southern national Isn't that what sona  Stand for?

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