Santander Bank, N.A., State College Branch

Name:Santander Bank, N.A., State College Branch
Full Service Brick and Mortar Office
Review:54 client reviews
Location:1780 South Atherton Street
State College, PA 16801

Centre County
 
Phone:814-861-2455
Branch Deposit:$24,980,000
FDIC Cert:#29950
Established:2003-10-14


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:702, view all, view on map
Website:www.santander.com
Total Assets:$74,819,276,000
Total Deposits:$52,071,195,000
Total Equity Capital:$12,909,243,000
Total Domestic Office Deposits:$51,474,126,000
Net Income:$78,805,000
Quarterly Net Income:$78,805,000
Return on Equity:2%
Quarterly Return on Equity:2%
 More...


Client Review

54 client reviews of Santander Bank, N.A. scored 1.5 out of 5.

Very Poor Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jul6715, Aug. 01, 2014

I have tried utilizing this bank branch due to its central location in Waltham. But both in person and on the phone, the customer service has been deplorable. Not able to answer my questions, rushing me out, inconsiderate, and still waiting back from a phone question....been over two weeks. If you have to deal with Santander, the staff at the Dedham office on Washington Street have been helpful and polite and enjoyable to deal with.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Waltham - Moody Street Branch at Waltham, MA
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S.KAHN
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by snoo, Aug. 01, 2014

THIS IS THE WORST BRANCH I HAVE EVER USED. THE "LOAN OFFICER" FOR MY HOME EQUITY LOAN WAS INCOMPETENT AND DISORGANIZED. I HAD TO GO TO NEW JERSEY TO CLOSE ON IT WHERE THEY WERE PROFESSIONAL, PREPARED AND KNOWLEDGEABLE.
THE WAIT TIME FOR A TELLER IS ENDLESS EVEN WHEN THE BANK IS EMPTY. THEY LOST ONE OF MY CHECKS DEPOSITED INTO THE ATM AND WERE NASTY ABOUT RECTIFYING.
HORRIBLE.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Broadway Branch at Astoria, NY
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WORST BANK EVER
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mack, Aug. 01, 2014

WORST BANK EVER!!!!!! TO START OF THEY OPENED MY ACCOUNT MONTHS AGO THIS YEAR AND SCREWED UP MY ACCOUNT BY 1 NUMBER SHORT OF AN ACTUAL ACCOUNT?????? HOW PROFESSIONAL IS THIS TO START OF WITH?  THIS PROLONGED ANOTHER MONTH BEFORE I CAN RECEIVE ANY OF MY SOCIAL SECURITY FUNDS WHICH LEFT ME HOMELESS!!! ON THE STREETS!!! BECAUSE I COULD NOT PAY MY RENT, THANKS GUYS! SO THEY OFFERED ME TO HAVE AN OVER DRAFT APPLIED WHICH THEY HAD THE BALLS TO CHARGE ME FOR THANKS AGAIN GUYS!! TODAY NOW THE FIRST OF THE MOTH 08/01/14 THEY HAD EVEN BIGGER BALLS! THEY CANCELED MY ACCOUNT BECAUSE OF THE OVER DRAFTS THEY OFFERED AND WHICH THEY STARTED BECAUSE THEY SCREWED UP IN THE BEGINNING, AGAIN NOW HOMELESS! STAY AWAY FROM ALL SANTANDER BANKS ESPECIALLY THE ONE ON 86 STREET AND 18 AVE BROOKLYN, NY THEY WILL BE HEARING FROM MY LAWYERS!!  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., 86th Street Branch at Brooklyn, NY
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