Santander Bank, N.A., Melville Branch

Name:Santander Bank, N.A., Melville Branch
Limited Service Facility Office
Review:61 client reviews
Location:330 South Service Road Suite 118
Melville, NY 11747

Suffolk County
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Phone:631-247-4100
Branch Deposit:$108,575,000
FDIC Cert:#29950
Established:2002-02-19


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:704, view all, view on map
Website:www.santander.com
Total Assets:$77,251,104,000
Total Deposits:$51,706,860,000
Total Equity Capital:$13,038,307,000
Total Domestic Office Deposits:$51,087,663,000
Net Income:$158,160,000
Quarterly Net Income:$79,355,000
Return on Equity:2%
Quarterly Return on Equity:2%
 More...


Client Review

61 client reviews of Santander Bank, N.A. scored 1.5 out of 5.

Treated like a bi client
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by wer108, Nov. 03, 2014

I've been in this branch 6-7 times for small problems and was always treated great esp. by the branch manager "Tiki" - he is down-to-earth, respectful and always willing to help out if he can.  I can't say enough about this branch.  Re: the tellers, I never had an issue either - friendly and fairly fast.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., International Place Branch at Boston, MA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Inconsistancy in banking
Overall Rating
by Inconsistancy, Oct. 09, 2014

I have been banking here for years and tried to deposit a check made out to me and they refused to deposit it because I am a beneficiary by my mother with her name on the check.
I have been making deposits with the same wording on the check for a year and all of a sudden they refuse to deposit it.  I called the Insurance company and they can't believe that I would be given a hard time about it given it's been a year already!!!  I am going to find another bank!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., 15th And Market Branch at Philadelphia, PA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Friendly, competent and dependable personnel
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Business85, Aug. 29, 2014

I see such low ratings and want to add my positive experience.

I am a business customer of Santander and have had very good experience with the bank particularly with the  personnel in my branch.  

When I arrived to investigate opening an account, the asst mgr treated invited me back like a potential customer.  She took the time to find out who I was and what I needed.  Other banks handed me a form and expected me to sell myself on their bank.  

The proactive customer oriented behavior of the bank continued through this day.  When the branch manager heard of a loan program I might find useful, she approached me.  As I grew and wanted to refinance debt or increase my line of credit, I could count on the bank personnel to go to bat for me and my business.  

I've been well taken care of as have the friends and employees I've referred to them.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., University Branch at Philadelphia, PA
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All Reviews...

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