Santander Bank, N.A., Melville Branch

Name:Santander Bank, N.A., Melville Branch
Limited Service Facility Office
Review:58 client reviews
Location:330 South Service Road Suite 118
Melville, NY 11747

Suffolk County
 

Phone:631-247-4100
Branch Deposit:$116,482,000
FDIC Cert:#29950
Established:2002-02-19


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:702, view all, view on map
Website:www.santander.com
Total Assets:$74,819,276,000
Total Deposits:$52,071,195,000
Total Equity Capital:$12,909,243,000
Total Domestic Office Deposits:$51,474,126,000
Net Income:$78,805,000
Quarterly Net Income:$78,805,000
Return on Equity:2%
Quarterly Return on Equity:2%
 More...


Client Review

58 client reviews of Santander Bank, N.A. scored 1.5 out of 5.

Great Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by redshirt, Aug. 28, 2014

I am writing this review for my brother who is a quadraplegic who was being taken advantage of by several people.  This bank cared enough to flag his accounts and watch the activity.  They forced closed his account to help prevent any further theft.  They looked out for his best interest.  However, when these people moved his accounts to another bank, they were able to freely continue scamming him.  I can't thank Santander Bank enough for going that extra mile.  Banking here is like it was going to doctors 50 years ago when they made house calls.  Their customer service makes you feel like you are part of a family.  I find them to be very personable.  I never have to wait long to speak with anyone.  I would highly recommend this bank!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., 1224 Welsh Road Branch at North Wales, PA
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Don't Waste Your Time At The Drive Up
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by laksmi, Aug. 22, 2014

I'm only giving them a one star because zero is not an option. The Scotch Plains Branch drive up has been lacking since it was Sovereign. I was excited it was switching to Santander in hopes it would be a better banking experience, no improvement! Plan on sitting there at least 10 minutes before anyone even acknowledges your presence!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Scotch Plains Branch at Scotch Plains, NJ
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Incompetence at its highest level
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by giorgi, Aug. 20, 2014

I have dealt with banks all over the world. This bank by far is the worst, most unorganized bank I have every had to deal with. They are arrogant and look for ways to complicate the simplest transaction.

They ask you for information that is irrelevant to the transaction, waste your time to at the end of the visit they tell you, you cant process the transaction. I hope someone files a class action suit against them.

They would not take our mortgage payment for 6 months. I emailed them and called them 3 times a month. They said it is a computer issue and would not affect our credit. At the end of 2 years, of them miscalculating payments, over charging us, threatening and harassing us, our credit was negatively affected and we had to pay higher rates because of their incompetence.

STAY AWAY FROM THIS BANK.



* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Santander Bank, N.A., Lincoln Branch at Lincoln, RI
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