Santander Bank, N.A., Hughesville Branch

Name:Santander Bank, N.A., Hughesville Branch
Full Service Brick and Mortar Office
Review:56 client reviews
Location:32 N Main Street
Hughesville, PA 17737

Lycoming County
 

Phone:570-584-2174
FDIC Cert:#29950
Established:1907-06-26


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:702, view all, view on map
Website:www.santander.com
Total Assets:$74,819,276,000
Total Deposits:$52,071,195,000
Total Equity Capital:$12,909,243,000
Total Domestic Office Deposits:$51,474,126,000
Net Income:$78,805,000
Quarterly Net Income:$78,805,000
Return on Equity:2%
Quarterly Return on Equity:2%
 More...


Client Review

56 client reviews of Santander Bank, N.A. scored 1.5 out of 5.

Incompetence at its highest level
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by giorgi, Aug. 20, 2014

I have dealt with banks all over the world. This bank by far is the worst, most unorganized bank I have every had to deal with. They are arrogant and look for ways to complicate the simplest transaction.

They ask you for information that is irrelevant to the transaction, waste your time to at the end of the visit they tell you, you cant process the transaction. I hope someone files a class action suit against them.

They would not take our mortgage payment for 6 months. I emailed them and called them 3 times a month. They said it is a computer issue and would not affect our credit. At the end of 2 years, of them miscalculating payments, over charging us, threatening and harassing us, our credit was negatively affected and we had to pay higher rates because of their incompetence.

STAY AWAY FROM THIS BANK.



* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Santander Bank, N.A., Lincoln Branch at Lincoln, RI
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Incompetence at its highest level
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by giorgi, Aug. 20, 2014

I have dealt with banks all over the world. This bank by far is the worst, most unorganized bank I have every had to deal with. They are arrogant and look for ways to complicate the simplest transaction.

They ask you for information that is irrelevant to the transaction, waste your time to at the end of the visit they tell you, you cant process the transaction. I hope someone files a class action suit against them.

They would not take our mortgage payment for 6 months. I emailed them and called them 3 times a month. They said it is a computer issue and would not affect our credit. At the end of 2 years, of them miscalculating payments, over charging us, threatening and harassing us, our credit was negatively affected and we had to pay higher rates because of their incompetence.

STAY AWAY FROM THIS BANK.



* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Santander Bank, N.A., Lincoln Branch at Lincoln, RI
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Very Poor Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jul6715, Aug. 01, 2014

I have tried utilizing this bank branch due to its central location in Waltham. But both in person and on the phone, the customer service has been deplorable. Not able to answer my questions, rushing me out, inconsiderate, and still waiting back from a phone question....been over two weeks. If you have to deal with Santander, the staff at the Dedham office on Washington Street have been helpful and polite and enjoyable to deal with.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Waltham - Moody Street Branch at Waltham, MA
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