Santander Bank, N.A., Erie Branch

Name:Santander Bank, N.A., Erie Branch
Full Service Brick and Mortar Office
Review:69 client reviews
Location:1501 East Erie Avenue
Philadelphia, PA 19124

Philadelphia County
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Phone:215-537-6479
Branch Deposit:$28,678,000
FDIC Cert:#29950
Established:1951-09-24


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:702, view all, view on map
Website:www.santander.com
Total Assets:$80,472,892,000
Total Deposits:$54,647,463,000
Total Equity Capital:$13,192,333,000
Total Domestic Office Deposits:$54,014,464,000
Net Income:$375,685,000
Quarterly Net Income:$101,753,000
Quarterly Return on Assets:1%
Return on Equity:3%
Quarterly Return on Equity:3%
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Client Review

69 client reviews of Santander Bank, N.A. scored 2 out of 5.

Rude and unorganized teller
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Interest Rate and Cost
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by anggunnya, Aug. 20, 2015

I live on the same block and have been going to this branch to do cash advance on my foreign credit. This time there was only one teller(1pm on Wed 8/20/2015) who was EXTREMELY rude and disrespectful when I asked for a 100USD cash advance. She told me that they don't do cash advance for non-Satander cards which was ridiculous cause I have done it at that exact branch 3 times! Instead of checking with her supervisor, she blatantly looked at me from the side of her eyes and in a very condescending tone said she doesn't know what I am talking about when I told her I have performed that transaction here before. And then she accused me of lying!!! I was in utter shock! Her customer service was disgusting. I just walked over to Bank of America and they helped me with no problem.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Princeton Branch at Princeton, NJ
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Professional,Knowledgeable,helpful,very interested in YOU
Overall Rating
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Office Environment & Staff
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by sexylady2, Mar. 19, 2015

I have been a customer at Sovereign Bank, Littleton Rd. Branch in Parsippany for about 20 years, long before they became Santander. I have NEVER met more courteous, helpful staff. they are efficient and organized. The wait is not long IN COMPARISON to OTHER banks. I know every one by name and they know me and my needs. They have offered me and I have taken 7rl investments since the interest rate is low and have made sure I have the best rates available on any product. My daughter and husband also bank here. Congratulations Rhona on your fine Bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Parsippany Branch at Parsippany, NJ
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A Wonderful Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Gail0703, Mar. 09, 2015

My husband and I maintain a business account at the Webster Branch. We've looked at the other raters, and find it hard to believe it's the same bank. Bank manager Lauren and her staff are absolutely first rate. They are knowledgeable, accommodating, and always friendly. Lauren saw us through my husband's serious illness. You can't find a better bank or banker.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Webster Branch at Webster, MA
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