Santander Bank, N.A., Erie Branch

Name:Santander Bank, N.A., Erie Branch
Full Service Brick and Mortar Office
Review:71 client reviews
Location:1501 East Erie Avenue
Philadelphia, PA 19124

Philadelphia County
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Phone:215-537-6479
Branch Deposit:$25,038,000
FDIC Cert:#29950
Established:1951-09-24


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:1907-01-01
FDIC Insurance:1938-03-10
Holden By:Banco Santander, S.A.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:674, view all, view on map
Website:www.santanderbank.com
Total Assets:$84,976,159,000
Total Deposits:$58,758,456,000
Total Equity Capital:$13,575,855,000
Total Domestic Office Deposits:$58,200,463,000
Net Income:$87,436,000
Quarterly Net Income:$92,444,000
Return on Equity:1%
Quarterly Return on Equity:3%
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Client Review

71 client reviews of Santander Bank, N.A. scored 2 out of 5.

Great service, Wonderful Teller
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by Lalak, Feb. 19, 2016

I just move to the neighborhood. This is my First time at this branch. The service was great, beautiful branch, full of staff which I love about, I when in for cash deposit an check cashing. Happened to waited on a lovely teller. Go by the name Chenda, really acknowledgeable. It's alway good to have a teller that willing to listen to you, interact with while doing you deposit. I recommend this branch. Love it!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., Smith Street Branch at Providence, RI
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Terrible bank...
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Interest Rate and Cost
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by callen83, Jan. 20, 2016

Ridiculous policies and they make you wait forever to offer little to no help. Even management doesn't have access to proper account information and customers have to wait while they call around to get appropriate info. After several ridiculous issues over the years, it is now time for me to look elsewhere for my banking needs.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Santander Bank, N.A., Grafton Branch at North Grafton, MA
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Rude and unorganized teller
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by anggunnya, Aug. 20, 2015

I live on the same block and have been going to this branch to do cash advance on my foreign credit. This time there was only one teller(1pm on Wed 8/20/2015) who was EXTREMELY rude and disrespectful when I asked for a 100USD cash advance. She told me that they don't do cash advance for non-Satander cards which was ridiculous cause I have done it at that exact branch 3 times! Instead of checking with her supervisor, she blatantly looked at me from the side of her eyes and in a very condescending tone said she doesn't know what I am talking about when I told her I have performed that transaction here before. And then she accused me of lying!!! I was in utter shock! Her customer service was disgusting. I just walked over to Bank of America and they helped me with no problem.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Princeton Branch at Princeton, NJ
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All Reviews...

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