Regions Bank, Saraland Branch

Name:Regions Bank, Saraland Branch
Full Service Brick and Mortar Office
Review:175 client reviews
Location:421 South Highway 43
Saraland, AL 36571

Mobile County
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Phone:251-675-1193
Office Hours:M-Th 9:00-5:00
F 9:00-5:30
S CLOSED
Su NA
Drive-up Hours:M-Th 9:00-5:00
F 9:00-6:00
S 9:00-12:00
Su NA
Branch Deposit:$109,188,000
FDIC Cert:#12368
Established:1980-12-10


The Bank

Name:Regions Bank
Concentration:Commercial Lending Specialization
Established:1928-01-01
FDIC Insurance:1934-01-01
Holden By:Regions Financial Corporation
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1647, view all, view on map
Website:http://www.regions.com
Total Assets:$118,801,412,000
Total Deposits:$96,443,142,000
Total Equity Capital:$16,117,646,000
Total Domestic Office Deposits:$96,178,217,000
Net Income:$1,307,339,000
Quarterly Net Income:$291,539,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:7%
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Client Review

175 client reviews of Regions Bank scored 2 out of 5.

regions bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by joann009, Aug. 08, 2015

The manager Ms. Cambpell is very uncaring and I would not use this bank because of her attitude. I dont' really know how regions can have such a rude manager.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Covington West Branch at Covington, LA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Excellent Service!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CarolM, Jul. 13, 2015

I have been dealing with this bank weekly for 3 years and they have always been very professional and timely.
In my 30+ years of business this is by far one of the most efficient banks I have dealt with.


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Seagrove Beach Branch at Santa Rosa Beach, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Worst Experience of my LIFE
Overall Rating
Interest Rate and Cost
Waiting Time
Other Services
by gwd1143, Jul. 08, 2015

My mother suffered a stroke two weeks ago. After hospital, I brought her to her home - Humboldt and placed her in Bailey Park Nursing and Rehab Facility. Today I went to your local bank and spoke with 'Jennifer' with a request to put me on her checking account (I am her only child - her son) so we could pay some bills. I was told that was not possible unless she PERSONALLY came to bank and made that request. Under protest, I left and called 1800REGIONS and let mother FINALLY speak with someone. Her call was repeatedly rejected because she was using her cell and NOT calling from her home phone. After finally reaching a human and an hour of conversation, my mother provided all requested information - then we were given the same answer and with no alternative solution - either she came to the bank in person or me (her son) would not be put on a signature card for her checking account. I suggested a Notary with a signature - they said no, that was not possible. Mother provide SS #,DOB, Account # - nothing was worked. I walked a block down the street, spoke to one of your competitors and asked what they would do in a similar situation. She said they would simply drive the 1/2 mile to the nursing facility and validate that this was the wishes of my mother - DONE DEAL. I will see that this goes viral and see that everyone I know in this small town learns of your callous and stupid response to my very serious problem. Your business with me my mother and in this small town will cease to exist - I promise to make everyone else aware of how we were treated today. You're not seen the end of this message or the end of me - you have seen the end of my business and I hope many others. Have a great day and ask yourself what you would do when someone keeps telling you that a bedridden woman CANNOT get to the bank, but her son is there and she is only 1/2 mile away.There answer never changed - it remained the same. This branch and the stupid people who work there need some training - in customer service and COMMON SENSE.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, 1214 Main Street Branch at Humboldt, TN
19 of 21 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by JMJW 2015-08-04 18:51:12
"There but for the grace of God, go I". I have great compassion for anyone in these circumstances. I worked in banking for 10 years and I would have gone to this woman's beside.

All Reviews...

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