Regions Bank, FOLEY W ROOSEVELT AVE BRANCH

Name:Regions Bank, FOLEY W ROOSEVELT AVE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star207 client reviews
Location:100 W Roosevelt Ave
Foley, AL 36535

Baldwin County
View Other Branches
 
Phone:800-734-4667
FDIC Cert:#12368
Established:01/01/1922


The Bank

Name:Regions Bank
Concentration:Commercial Lending Specialization
Established:01/01/1928
FDIC Insurance:01/01/1934
Holden By:REGIONS FINANCIAL CORP
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1281, view all, view on map
Website:http://www.regions.com
Total Assets:$151,314,000,000
Total Deposits:$130,154,000,000
Total Equity Capital:$16,336,000,000
Total Domestic Office Deposits:$130,154,000,000
Net Income:$2,244,000,000
Quarterly Net Income:$438,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:15%
Quarterly Return on Equity:11%
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Client Review

207 client reviews of Regions Bank scored 2.5 out of 5.

Regions Bank will STEAL your money
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Ashm, Jun. 12, 2013

AVOID this bank!!!! They are thieves! I will NEVER do business with Regions again! I deposited a $1000 check in my landlord's account. When I checked my account the next day, there was an $1800 debit. I sent my husband to Regions with a printed copy of the check where it is clearly written "one thousand" to get our money back. First, the teller said there was no acct holder with the name of the landlord. He had the deposit receipt with him and told her this is the acct. After about 15 mins, she finds the acct and says he would have to see a manager to get it corrected. The manager then tells him that the bank would have to call the landlord to make sure the amount was really supposed to only be $1000 and not $1800. First of all, who the hell cares what the landlord says it "supposed" to be?! The deposit should be made for the amount the check is written for! But he called the landlord and of course landlord confirms only $1000. They debit the landlord's acct for the $800 and tell my husband it will take 24-48 hrs to go back into our acct. 36 hrs later its still not there. He goes back and the manager says he needs to go to our bank to have the problem fixed...our bank didn't make the mistake! The idiotic regions teller did, But he goes to our bank anyways and they report that Regions did not issue any refund that they can see, so our bank rep calls Regions customer service and explains everything that happened and the rep said the original time frame of 24-48 hrs was incorrect and it would take 3-5 business days. 7 business days later we still didn't have the $800 back. My husband goes back to Regions again and now they say they can't refund the money without having a conference call with the landlord who has nothing to do with it, and they had already debited his acct 7 days earlier. They didn't give us our money back even though it was the teller's mistake. They never apologized one time and thank God we use an amazing bank (AL Credit Union) bc they credited our acct with the $800 and is now pursuing Regions for the money so we don't have to deal with them. Regions tellers and employees are completely incompetent and that bank should be out out of business. I am calling the better business bureau tomorrow on those crooks!!! Save yourself the hassle and bank somewhere else.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Foley Branch at Foley, AL
12 of 14 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

3 comments. Add a comment

by JOHN2 2013-07-05 15:44:58
ABSOLUTE TRUTH. THE MOST INCOMPETENT PEOPLE I EVER ENCOUNTERED. Whoever is having money with them should move it to other banks before they encounter problems just as I did. STAY AWAY FORM THEM!
by Billy007 2013-08-10 01:13:00
I wonder if they train these beasts or if they just let the rabid animals loose.
by glendawilson 2014-02-13 17:45:09
Your website says your drIve thru is open till 5 pm mon thru friday , i drove 14 miles , was at your drive thru at 4:40 pm , and it was closed . Very irritating !! You need to change the time it states so people like myself won't drive out of the way assuming your hrs are what is stated . On your website . Not a good way to do business .

All Reviews...

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