Regions Bank, Financial West Branch

Name:Regions Bank, Financial West Branch
Full Service Brick and Mortar Office
Review:146 client reviews
Location:800 South Shackleford Road, Suite 210
Little Rock, AR 72211

Pulaski County
 
Phone:800-734-4667
Office Hours:Mon: 09:00 to 16:00
Tue: 09:00 to 16:00
Wed: 09:00 to 16:00
Thu: 09:00 to 16:00
Fri: 09:00 to 18:00
Sat: 10:00 to 12:00
Drive-up Hours:M-F 8:30-6:00
S 10:00-12:00
Su NA
FDIC Cert:#12368
Established:1989-03-20


The Bank

Name:Regions Bank
Concentration:Commercial Lending Specialization
Established:1928-01-01
FDIC Insurance:1934-01-01
Holden By:Regions Financial Corporation
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1719, view all, view on map
Website:http://regions.com
Total Assets:$117,078,660,000
Total Deposits:$95,031,143,000
Total Equity Capital:$16,074,579,000
Total Domestic Office Deposits:$94,809,459,000
Net Income:$333,735,000
Quarterly Net Income:$333,735,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
 More...


Client Review

146 client reviews of Regions Bank scored 2.5 out of 5.

Regions making money off account holders
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by lahouston, Jun. 27, 2014

All of my transaction I complete at their Smart teller. I once made a regular deposit and it didn't show up for 4 days later late in the evening. I try to make sure that checks hit my account only when funds are available. Today I am told that they are returning 2 checks that they have already PAID!!! just so they can charge me the fees. I am awaiting to call customer service to get someone that is profesional to handle this is as I travel alot with my company. This is one of many issues and I will not move my business account to this bank!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Mcdonough Branch at Mcdonough, GA
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FRAUDULENT EXTORTION
Overall Rating
by WisedUp, Jun. 26, 2014

They said I needed insurance - my house is paid for & I had a zero balance.  They charged my account $500 a month until I proved that I already had insurance.  They stopped charging my account, but wouldn't reverse the fraudulent charges.  Every time I call I get a runaround; when I write they ignore me.  This has been going on since last September.  I now have to pay thousands of dollars that I don't owe just to close my account out so I can get away from them.  They've been a nightmare.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, Birmingham Main Rdt Branch at Birmingham, AL
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throwing business plan on stoop
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by artridge94, Jun. 23, 2014

The experience was crushing. My business plan was found by my client on my front stoop of my house. Never would I have imagined a seemingly professional bank would have allowed their assistant vice president of business to leave a business plan on a business person's front anything. He didn't announce himself- no knock, no doorbell, didn't use ANY of my contact information. I was present at the house when this happened. I live on a four lane busy street just off the highway.

Two days went by without this assistant vice president making any contact. In that time, I contacted him, the CEO and a board member of Regions Financial in Alabama office via certified letters along with pictures. Four days later, that assistant vice president calls me to give his excuse. Seven days later, the president of the MS branch calls to let me know 'that's not how he would have done it.' A month later, I receive a letter acknowledging the leaving of my business plan on my stoop and to offer me a complementary annual credit monitoring. No responses from the CEO nor the board member to date.

Seven years with this bank, trying to develop my business toward commercial setting with the hindrances I've encountered. This is not a bank I will continue with. I feel like their staff has some idea of the horrendous behavior and outcome brought upon me.Yes, they did reject funding my business plan [I got the call from the branch & then the assistant vice president called with his excuse.]The business plan was not horrible, it is great. It's another nail that says my business isn't wanted in MS.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Renaissance At Colony Park Branch at Ridgeland, MS
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