Regions Bank, Essen Lane Branch

Name:Regions Bank, Essen Lane Branch
Full Service Brick and Mortar Office
Review:140 client reviews
Location:5111 Essen Lane
Baton Rouge, LA 70809

East Baton Rouge County
 
Phone:225-763-2411
Office Hours:M-Th 9:00-4:00
F 9:00-5:30
S CLOSED
Su NA
Drive-up Hours:M-F 9:00-5:30
S CLOSED
Su NA
FDIC Cert:#12368
Established:1925-01-01


The Bank

Name:Regions Bank
Concentration:Commercial Lending Specialization
Established:1928-01-01
FDIC Insurance:1934-01-01
Holden By:Regions Financial Corporation
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1719, view all, view on map
Website:http://regions.com
Total Assets:$116,608,550,000
Total Deposits:$93,981,742,000
Total Equity Capital:$15,908,881,000
Total Domestic Office Deposits:$93,763,465,000
Net Income:$1,298,770,000
Quarterly Net Income:$266,191,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:7%
 More...


Client Review

140 client reviews of Regions Bank scored 2.5 out of 5.

REGIONS-BANK-DO NOT USE!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by WheresCustomerServic, Sep. 23, 2013

Regions Bank employees LOOK for ways to NOT help you or their customers. Every answer to a question begins with..." Well i don't think they can do that."  Who is "they" and why are you here if you can't help me with anything? Regions is programmed to NOT help YOU and YOU are a BOTHER to THEM.  Regions looks for ways or excuses to NOT help you. Went to a Regions branch that was open on Saturday. I asked about a hold on a State Farm Insurance check they had deferred for 14 days.(this was day 10) After waiting about 45 minutes, the little girl said I would have to go to my "home branch" of Essen Lane, but they are not open today and did I want their phone number. First of all, I did not know I had a home branch, Second, why would I want their number if they are closed. So I waited till Monday to go to my "home branch".  Again the customer service girl could not help and gave lame excuses why "they" could not help.  I asked for the manager, but to my surprise, she was in a meeting.  I called the branch asking for the manager 3 times, still no call back (4 days later).

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Essen Lane Branch at Baton Rouge, LA
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Worst Bank I 've ever banked with!!!!!!!
Overall Rating
Office Environment & Staff
Other Services
by IBEENDUBBEDBYREGIONS, Nov. 16, 2011

I've been banking with Regions since May,2011 and they have royaly screwed me over and over. If you call on the phone one person tells you one thing and if you go in someone else tell you something else. God forbid you check your account online, it's never accurate!!!!Wish I would've read the reviews first. As of today I will no longer be a victim. ACCOUNT CLOSED BY END OF BUSINESSS DAY...TODAY!!!!   

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Essen Lane Branch at Baton Rouge, LA
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