Regions Bank, Crossville Main Branch

Name:Regions Bank, Crossville Main Branch
Full Service Brick and Mortar Office
Review:147 client reviews
Location:175 Miller Ave.
Crossville, TN 38555

Cumberland County
 

Phone:931-484-6121
Office Hours:M-Th 8:30-4:00
F 8:30-5:00
S CLOSED
Su NA
Drive-up Hours:T-Th 8:00-4:00
M
F 8:00-5:00
S 8:00-12:00
Su NA
FDIC Cert:#12368
Established:1900-01-01


The Bank

Name:Regions Bank
Concentration:Commercial Lending Specialization
Established:1928-01-01
FDIC Insurance:1934-01-01
Holden By:Regions Financial Corporation
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1719, view all, view on map
Website:http://regions.com
Total Assets:$117,078,660,000
Total Deposits:$95,031,143,000
Total Equity Capital:$16,074,579,000
Total Domestic Office Deposits:$94,809,459,000
Net Income:$333,735,000
Quarterly Net Income:$333,735,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
 More...


Client Review

147 client reviews of Regions Bank scored 2.5 out of 5.

Poor Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by CustomerService, Aug. 08, 2014

I am a long time Regions customer (15+years). I was charged a $100 fee for not using a revolving LOC. I asked the bank manager if the fee could be waived one time for a long-time loyal customer. She said it would have to be approved by their VP at headquarters and would get back to me. I called three times over the next month with no response. I went to the branch and she said it was denied (with no apology for not calling me back). I would have accepted a "no" in the beginning but to give me this type of runaround is not acceptable. If a Regions rep. is reading this, remind customers when a large fee is coming due as a courtesy. My airline does it when my miles are expiring. You would think a large regional bank would do it for loyal customers. I'm canceling all my accounts with Regions.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Villages Financial Center Branch at The Villages, FL
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Regions making money off account holders
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by lahouston, Jun. 27, 2014

All of my transaction I complete at their Smart teller. I once made a regular deposit and it didn't show up for 4 days later late in the evening. I try to make sure that checks hit my account only when funds are available. Today I am told that they are returning 2 checks that they have already PAID!!! just so they can charge me the fees. I am awaiting to call customer service to get someone that is profesional to handle this is as I travel alot with my company. This is one of many issues and I will not move my business account to this bank!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Mcdonough Branch at Mcdonough, GA
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FRAUDULENT EXTORTION
Overall Rating
by WisedUp, Jun. 26, 2014

They said I needed insurance - my house is paid for & I had a zero balance.  They charged my account $500 a month until I proved that I already had insurance.  They stopped charging my account, but wouldn't reverse the fraudulent charges.  Every time I call I get a runaround; when I write they ignore me.  This has been going on since last September.  I now have to pay thousands of dollars that I don't owe just to close my account out so I can get away from them.  They've been a nightmare.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, Birmingham Main Rdt Branch at Birmingham, AL
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All Reviews...

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