Regions Bank, Chattanooga Main Branch

Name:Regions Bank, Chattanooga Main Branch
Full Service Brick and Mortar Office
Review:155 client reviews
Location:601 Market Center
Chattanooga, TN 37402

Hamilton County
 

Phone:423-752-7800
Office Hours:Mon: 08:30 to 16:00
Tue: 08:30 to 16:00
Wed: 08:30 to 16:00
Thu: 08:30 to 16:00
Fri: 09:00 to 17:00
Drive-up Hours:M-F 8:30-5:00
S CLOSED
Su NA
FDIC Cert:#12368
Established:1991-06-07


The Bank

Name:Regions Bank
Concentration:Commercial Lending Specialization
Established:1928-01-01
FDIC Insurance:1934-01-01
Holden By:Regions Financial Corporation
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1719, view all, view on map
Website:http://regions.com
Total Assets:$117,078,660,000
Total Deposits:$95,031,143,000
Total Equity Capital:$16,074,579,000
Total Domestic Office Deposits:$94,809,459,000
Net Income:$333,735,000
Quarterly Net Income:$333,735,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
 More...


Client Review

155 client reviews of Regions Bank scored 2 out of 5.

Pay for a Safe Deposit Box even if you don't have a Safe Deposit Box
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Accountability, Sep. 15, 2014

I had a Safe Deposit box with Regions for about 4 years.  I also had a checking and savings account. Their service all around was so poor that I closed the checking and savings and about 18 months later closed the Safe Deposit box, handed in the keys.  It was so long ago that I no longer have any paper work. A couple years after closing the Safe Deposit box, I received an invoice for the yearly fee. I then found, they dont give you their local bank telephone number anywhere!!!! It is not in the phone book, on line, in local magazine ads-no where.  You have to dial an 800 line, wait on hold for 5-7 minutes then they will transfer you to the local bank. Finally got to talk to a women in the local office who took all the information and told me she would correct the error but I had asked her where the payments for the past 2 years had come from.  Did they take it from my sons accounts? She said she would research and call me back.  That never happened. Now another 2 years later, this past Saturday, I picked up a certified letter from Regions at the Post Office. To my surprise,it's a Safe Deposit Box Drill Notice. Asking me to pay up.  They have had the keys to this box at least 4 years maybe 5 it has been so long I can't remember. So I drove by the bank, 10:45 AM and to my surprise, they are not open on Saturday.  Not even the drive through. Wow!!! So called MOnday morning 9:30 AM. Had to wait 10:43 minutes to be transferred from who knows where (I was told my bank didn't open until 9AM and at this time it was 9:45 EST) to the local location to talk to someone there, locally.  Really! I'm still waiting to here back from the Branch Manager.  My advise, DON'T BANK WITH REGIONS, RUN AS FAST AS YOU CAN TO ANOTHER BANK. I've been in Finance for over 30 years and have delt with many banks local and out out-of-State, and Regions does not opperate in the customers interest.  It is always about Regions!!! They have no concern for their customers. There is one other bank out of Alabama who I would give the same advise for but will not mention here because THIS IS ABOUT REGIONS BANK.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Regions Bank, Archer Road Branch at Gainesville, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Worst Branch Manager Ever!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by britatchley24, Sep. 12, 2014

The title says it all! We have fought tooth and nail to get our belongings in one of our safety deposit boxes. Knowing 11 years ago that she allowed my father to get into the box; for whatever reason, she has not allowed us to get back into it again saying she needs papers that we previously didn't need prior. Her name is Pam J. Stewart and she is very rude and unprofessional.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Springfield Tn at Springfield, TN
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Worst Branch Manager Ever!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by britatchley24, Sep. 12, 2014

The title says it all! We have fought tooth and nail to get our belongings in one of our safety deposit boxes. Knowing 11 years ago that she allowed my father to get into the box; for whatever reason, she has not allowed us to get back into it again saying she needs papers that we previously didn't need prior. Her name is Pam J. Stewart and she is very  unprofessional and uncaring.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Springfield Tn at Springfield, TN
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

SunTrust Bank, West 10th Street Branch
Limited Service Facility Office
110 West 10th Street
Chattanooga, TN 37402
First Tennessee Bank, North Chattanooga Branch
Full Service Brick and Mortar Office
1 Cherokee Boulevard
Chattanooga, TN 37405
Northwest Georgia Bank, Manufacturer's Road Branch
Full Service Brick and Mortar Office
319 Manufacturer's Road
Chattanooga, TN 37405
Branch Banking and Trust Company, Chattanooga Main Branch
Full Service Brick and Mortar Office
721 Broad Street
Chattanooga, TN 37402