Home > Alabama Banks > Birmingham Banks > Regions Bank Birmingham > Regions Bank, BIRMINGHAM MAIN REMOTE DRIVE THRU BRANCH
Regions Bank, BIRMINGHAM MAIN REMOTE DRIVE THRU BRANCH
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207 client reviews
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| Name: | Regions Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1928 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | REGIONS FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 1281, view all, view on map |
| Website: | http://www.regions.com |
| Total Assets: | $151,314,000,000 |
| Total Deposits: | $130,154,000,000 |
| Total Equity Capital: | $16,336,000,000 |
| Total Domestic Office Deposits: | $130,154,000,000 |
| Net Income: | $2,244,000,000 |
| Quarterly Net Income: | $438,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
207 client reviews of Regions Bank scored 2.5 out of 5.
FRAUDULENT EXTORTION
Overall Rating
by WisedUp, Jun. 26, 2014
They said I needed insurance - my house is paid for & I had a zero balance. They charged my account $500 a month until I proved that I already had insurance. They stopped charging my account, but wouldn't reverse the fraudulent charges. Every time I call I get a runaround; when I write they ignore me. This has been going on since last September. I now have to pay thousands of dollars that I don't owe just to close my account out so I can get away from them. They've been a nightmare.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, Birmingham Main Rdt Branch at Birmingham, AL
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby WisedUp, Jun. 26, 2014
They said I needed insurance - my house is paid for & I had a zero balance. They charged my account $500 a month until I proved that I already had insurance. They stopped charging my account, but wouldn't reverse the fraudulent charges. Every time I call I get a runaround; when I write they ignore me. This has been going on since last September. I now have to pay thousands of dollars that I don't owe just to close my account out so I can get away from them. They've been a nightmare.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, Birmingham Main Rdt Branch at Birmingham, AL
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
HORRIBLE CUSTOMER SERVICE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by piglet, Sep. 16, 2013
I travel extensively and make purchases from multiple vendors from multiple states at trade shows. Inevitably, the fraud department flags my Visa check card....then I am stuck because there is no way to contact either their fraud department or to speak to a "real, live person" outside of standard banking hours. THIS IS TOTALLY UNACCEPTABLE! I have tried to prevent this by going by my home branch on my way out of town and letting them know the situation...they state there is nothing they can do to prevent my card being shut down. I have been stuck having to sleep in my car and having to borrow cash from friends for fuel because they have no 24/7 customer service. As large an organization as Regions/Morgan Keegan is, there is no excuse for them not to have customer support around the clock, 365 days a year. On the positive side, the employees at my home branch in Ooltewah, TN are always friendly, polite, and courteous.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Birmingham Main Rdt Branch at Birmingham, AL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby piglet, Sep. 16, 2013
I travel extensively and make purchases from multiple vendors from multiple states at trade shows. Inevitably, the fraud department flags my Visa check card....then I am stuck because there is no way to contact either their fraud department or to speak to a "real, live person" outside of standard banking hours. THIS IS TOTALLY UNACCEPTABLE! I have tried to prevent this by going by my home branch on my way out of town and letting them know the situation...they state there is nothing they can do to prevent my card being shut down. I have been stuck having to sleep in my car and having to borrow cash from friends for fuel because they have no 24/7 customer service. As large an organization as Regions/Morgan Keegan is, there is no excuse for them not to have customer support around the clock, 365 days a year. On the positive side, the employees at my home branch in Ooltewah, TN are always friendly, polite, and courteous.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Birmingham Main Rdt Branch at Birmingham, AL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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