Home > Tennessee Banks > Humboldt Banks > Regions Bank Humboldt > Regions Bank, HUMBOLDT MAIN BRANCH
Regions Bank, HUMBOLDT MAIN BRANCH
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207 client reviews
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| Name: | Regions Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1928 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | REGIONS FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 1281, view all, view on map |
| Website: | http://www.regions.com |
| Total Assets: | $151,314,000,000 |
| Total Deposits: | $130,154,000,000 |
| Total Equity Capital: | $16,336,000,000 |
| Total Domestic Office Deposits: | $130,154,000,000 |
| Net Income: | $2,244,000,000 |
| Quarterly Net Income: | $438,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
207 client reviews of Regions Bank scored 2.5 out of 5.
Worst Experience of my LIFE
Overall Rating
Interest Rate and Cost
Waiting Time
Other Services
by gwd1143, Jul. 08, 2015
My mother suffered a stroke two weeks ago. After hospital, I brought her to her home - Humboldt and placed her in Bailey Park Nursing and Rehab Facility. Today I went to your local bank and spoke with 'Jennifer' with a request to put me on her checking account (I am her only child - her son) so we could pay some bills. I was told that was not possible unless she PERSONALLY came to bank and made that request. Under protest, I left and called 1800REGIONS and let mother FINALLY speak with someone. Her call was repeatedly rejected because she was using her cell and NOT calling from her home phone. After finally reaching a human and an hour of conversation, my mother provided all requested information - then we were given the same answer and with no alternative solution - either she came to the bank in person or me (her son) would not be put on a signature card for her checking account. I suggested a Notary with a signature - they said no, that was not possible. Mother provide SS #,DOB, Account # - nothing was worked. I walked a block down the street, spoke to one of your competitors and asked what they would do in a similar situation. She said they would simply drive the 1/2 mile to the nursing facility and validate that this was the wishes of my mother - DONE DEAL. I will see that this goes viral and see that everyone I know in this small town learns of your callous and stupid response to my very serious problem. Your business with me my mother and in this small town will cease to exist - I promise to make everyone else aware of how we were treated today. You're not seen the end of this message or the end of me - you have seen the end of my business and I hope many others. Have a great day and ask yourself what you would do when someone keeps telling you that a bedridden woman CANNOT get to the bank, but her son is there and she is only 1/2 mile away.There answer never changed - it remained the same. This branch and the stupid people who work there need some training - in customer service and COMMON SENSE.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, 1214 Main Street Branch at Humboldt, TN
49 of 55 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Waiting Time Other Servicesby gwd1143, Jul. 08, 2015
My mother suffered a stroke two weeks ago. After hospital, I brought her to her home - Humboldt and placed her in Bailey Park Nursing and Rehab Facility. Today I went to your local bank and spoke with 'Jennifer' with a request to put me on her checking account (I am her only child - her son) so we could pay some bills. I was told that was not possible unless she PERSONALLY came to bank and made that request. Under protest, I left and called 1800REGIONS and let mother FINALLY speak with someone. Her call was repeatedly rejected because she was using her cell and NOT calling from her home phone. After finally reaching a human and an hour of conversation, my mother provided all requested information - then we were given the same answer and with no alternative solution - either she came to the bank in person or me (her son) would not be put on a signature card for her checking account. I suggested a Notary with a signature - they said no, that was not possible. Mother provide SS #,DOB, Account # - nothing was worked. I walked a block down the street, spoke to one of your competitors and asked what they would do in a similar situation. She said they would simply drive the 1/2 mile to the nursing facility and validate that this was the wishes of my mother - DONE DEAL. I will see that this goes viral and see that everyone I know in this small town learns of your callous and stupid response to my very serious problem. Your business with me my mother and in this small town will cease to exist - I promise to make everyone else aware of how we were treated today. You're not seen the end of this message or the end of me - you have seen the end of my business and I hope many others. Have a great day and ask yourself what you would do when someone keeps telling you that a bedridden woman CANNOT get to the bank, but her son is there and she is only 1/2 mile away.There answer never changed - it remained the same. This branch and the stupid people who work there need some training - in customer service and COMMON SENSE.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, 1214 Main Street Branch at Humboldt, TN
49 of 55 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
3 comments. Add a comment
by JMJW 2015-08-04 18:51:12
"There but for the grace of God, go I". I have great compassion for anyone in these circumstances. I worked in banking for 10 years and I would have gone to this woman's beside.
by joelle2100 2015-09-02 22:40:26
That was horrible I am glad that you was able to resolve your problem with another bank. It makes me think if I had a similar situation. I think I will research for me a good credit union because credit unions are more personable to me.
thanks for info
thanks for info
by Spang 2016-01-22 10:47:27
Obviously banks cannot allow people to waltz in and add themselves to customers accounts. Their response was protecting your mother from having her account hi-jacked. This situation is why it's imperative to have a back-up plan and maybe POA or additional signers before an accident or emergency happens. How pissed would you be if they had added some stranger (who claimed all the same things you have) to her account? You would question their common sense then, too. Unfortunately, thievery is so prevalent honest folks often pay the price.
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