Prosperity Bank, Rosenberg Branch
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14 client reviews
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| Name: | Prosperity Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1949-09-13 |
| FDIC Insurance: | 1949-09-13 |
| Holden By: | Prosperity Bancshares, Inc. |
| Charter Class: | commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 281, view all, view on map |
| Website: | http://www.prosperitybanktx.com |
| Total Assets: | $18,638,685,000 |
| Total Deposits: | $15,311,396,000 |
| Total Equity Capital: | $2,877,050,000 |
| Total Domestic Office Deposits: | $15,311,396,000 |
| Net Income: | $226,033,000 |
| Quarterly Net Income: | $64,171,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
14 client reviews of Prosperity Bank scored 2.5 out of 5.
Personal Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by setinways, Jan. 21, 2014
I hated when they switched from American State to Prosperity, I suppose it is because I do not like change. But I still deal with the same people and I think they are great. I have had no bad experiences with them and they have helped me with some bad online experiences and I really appreciate the way they do business.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Prosperity Bank, 82nd Street Branch at Lubbock, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby setinways, Jan. 21, 2014
I hated when they switched from American State to Prosperity, I suppose it is because I do not like change. But I still deal with the same people and I think they are great. I have had no bad experiences with them and they have helped me with some bad online experiences and I really appreciate the way they do business.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Prosperity Bank, 82nd Street Branch at Lubbock, TX
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** WARNING ** Prosperity Bank: Thieves
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by anonymousclient, Aug. 05, 2013
Ripped off corporate client for more than $100,000.
Staff withdrew funds from account without authorization.
Never credited or refunded.
Very very bad bank.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Prosperity Bank, Sugar Land Branch at Sugar Land, TX
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby anonymousclient, Aug. 05, 2013
Ripped off corporate client for more than $100,000.
Staff withdrew funds from account without authorization.
Never credited or refunded.
Very very bad bank.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Prosperity Bank, Sugar Land Branch at Sugar Land, TX
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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I Don't Have Time for This Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jessi5652, May. 07, 2013
I was with American State Bank and was very pleased with ASB when Prosperity bought them out. At first the 20-minute wait to deposit a check was annoying but chalked up to training on a new system. However, when I deposit my checks I always get cash back but there are no deposit slips at the drive-thru; you have to wait in line, buzz the teller, wait for them to send you a deposit slip, fill it out, send it back, and then hope they read it - EVERY time. They never sent out a new debit card with their name on it, I was supposed to order one for a fee; also had to order PLAIN checks and was charged $30; I haven't paid for checks without carbon copy - ever! Then this March I deposited a check one day too late and bounced one, which they covered with a $35 fee - that's fine, it was my fault. At the endof the month I'm reconciling my account and see a $15 overdraft fee. I called theloca number b/c the 800 number is a joke and apparently you pay not only the o/d fee per transaction, but an o/d service fee for the month in which and o/d occurs. Rediculous, but it was my fault. Then, the next month, I see a $10 returned mail fee. OMG, so I call again. I moved, changed my address online for my account, had my mail forwarded, and for some reason the mail came back to them and they charged me $10 for each account. Absurd! The final straw was seeing that again I need to call them because my savings account has twice now been charged a "service fee" I assume b/c it's just sitting there without debits/credits. I went to another bank and can't wait to have everything finalized so I can leave these fee-charging losers behind. I am a single mother of three with precious little time and extra money for calling about fees and payin for rediculous things. Lastly I will say that last month my electric company sent me a new bill, with late fees, b/c my "financial institution had no record of my account." I checked all my info, ran the payment through again, and today it processed so I guestt Prosperity found me. Another time, my child support was deposited to another person's account and it took a week to get the money credited back. I understand errors appen, my issue is having to watch very closely to make sure tey don't creatively charge me a fee, call them and get the fee returned (I should mention that almost all the fees I called about were refunded, but I believe it's because I call the local branch and talk to the people who worked there for years before being bought by clowns. The whole point for me, though, is I don't have time to call every week about a fee for no transactions on a Monday or buying gas during a full moon.)
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Prosperity Bank, Levelland Branch at Levelland, TX
13 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jessi5652, May. 07, 2013
I was with American State Bank and was very pleased with ASB when Prosperity bought them out. At first the 20-minute wait to deposit a check was annoying but chalked up to training on a new system. However, when I deposit my checks I always get cash back but there are no deposit slips at the drive-thru; you have to wait in line, buzz the teller, wait for them to send you a deposit slip, fill it out, send it back, and then hope they read it - EVERY time. They never sent out a new debit card with their name on it, I was supposed to order one for a fee; also had to order PLAIN checks and was charged $30; I haven't paid for checks without carbon copy - ever! Then this March I deposited a check one day too late and bounced one, which they covered with a $35 fee - that's fine, it was my fault. At the endof the month I'm reconciling my account and see a $15 overdraft fee. I called theloca number b/c the 800 number is a joke and apparently you pay not only the o/d fee per transaction, but an o/d service fee for the month in which and o/d occurs. Rediculous, but it was my fault. Then, the next month, I see a $10 returned mail fee. OMG, so I call again. I moved, changed my address online for my account, had my mail forwarded, and for some reason the mail came back to them and they charged me $10 for each account. Absurd! The final straw was seeing that again I need to call them because my savings account has twice now been charged a "service fee" I assume b/c it's just sitting there without debits/credits. I went to another bank and can't wait to have everything finalized so I can leave these fee-charging losers behind. I am a single mother of three with precious little time and extra money for calling about fees and payin for rediculous things. Lastly I will say that last month my electric company sent me a new bill, with late fees, b/c my "financial institution had no record of my account." I checked all my info, ran the payment through again, and today it processed so I guestt Prosperity found me. Another time, my child support was deposited to another person's account and it took a week to get the money credited back. I understand errors appen, my issue is having to watch very closely to make sure tey don't creatively charge me a fee, call them and get the fee returned (I should mention that almost all the fees I called about were refunded, but I believe it's because I call the local branch and talk to the people who worked there for years before being bought by clowns. The whole point for me, though, is I don't have time to call every week about a fee for no transactions on a Monday or buying gas during a full moon.)
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Prosperity Bank, Levelland Branch at Levelland, TX
13 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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